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Solution

Sure Signal Registration - postcode not recognised

ange1f1sh
2: Seeker
2: Seeker

‎29-12-2015 08:31 PM

I am having problems registering my sure signal box as I get an error message when I enter my postcode and can't go any further. I've already contacted the live chat, the first time to be told it was setup (it wasn't) and the second just telling me there was an error.

It's definitely my postcode as I tried entering the post code from my previous address and this was picked up successfully so for some reason my current postcode doesn't work. Can anyone help?

Thanks,

Angela

0 Thanks
11 REPLIES 11

ange1f1sh
2: Seeker
2: Seeker
In response to Retired-Ashley

‎01-01-2016 03:23 PM

So, I am up and running - the postcode of the nearest established road worked! Haven't tried switching to mine yet but will do that in a few days and see what happens. 

As for the box itself - so far so good, first time I've had a consistent phone signal in 3 years. Thanks again for your help!

 

drey_p
16: Advanced member
16: Advanced member
In response to ange1f1sh

‎01-01-2016 03:25 PM

@ange1f1sh wrote:

So, I am up and running - the postcode of the nearest established road worked! Haven't tried switching to mine yet but will do that in a few days and see what happens.  

I am pleased that little trick worked for you.  Please do let us know if the change to the correct postcode works for you. 

PWIAC