The issue :
Sure Signal V3 not working regularly
What light sequence you're seeing:
Red on, 2 solid orange lights
Your speed test results from here.
ping: 22ms, Download 4.59Mbps, upload 1.2Mbps
Your external IP address from here.
84.93.79.20
Your Sure Signal serial number:
40131955128
The results of a traceroute.
Microsoft Windows [Version 10.0.10586]
(c) 2015 Microsoft Corporation. All rights reserved.
C:\Users\user>tracert 212.183.133.177
Tracing route to 212.183.133.177 over a maximum of 30 hops
1 182 ms 159 ms 153 ms dsldevice.lan [192.168.1.254]
2 109 ms 20 ms 81 ms lo0.12.Central12.pcl-bng04.plus.net [195.166.130.179]
3 383 ms 324 ms 20 ms irb.12.pcl-cr02.plus.net [84.93.249.114]
4 22 ms 20 ms 22 ms 195.99.126.98
5 22 ms 23 ms 21 ms core4-te0-9-0-27.faraday.ukcore.bt.net [109.159.249.191]
6 22 ms 23 ms 23 ms peer1-xe1-1-0.faraday.ukcore.bt.net [213.121.193.177]
7 22 ms 22 ms 23 ms t2c3-et-8-3-0-0.uk-lon1.eu.bt.net [166.49.211.242]
8 * 138 ms 39 ms 166-49-211-254.eu.bt.net [166.49.211.254]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Many thanks,
Simon Jeffery
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