Hi,
My Sure Signal V3 has stopped boosting the signal – it has been working perfectly. Below is the information you’ll need/ask for. Please could you investigate. Thanks.
The light sequence is good. The lights on the sure signal are as follows from left to right:
strip light is red
planet light is
solid white wireless signals bars are white
underneath where the router is connected to it, the left light is green the right light is flashing amber intermittent
Speedtest.net = Ping: 9ms, download 37.43Mbps, upload 9.46mbps
PINGTEST.NET = Ping 10ms, Jitter 1ms, grade B* My external IP = 188.221.167.178
Serial Number: 40133464350 tracert 212.183.133.177
Tracing route to 212.183.133.177
over a maximum of 30 hops
1 2 ms 1 ms 1 ms SkyRouter.Home [192.168.0.1]
2 * * * Request timed out.
3 9 ms 9 ms 10 ms ip-89-200-131-244.ov.easynet.net [89.200.131.244 ]
4 15 ms 10 ms 11 ms ldngw1.arcor-ip.net [195.66.224.209]
5 9 ms 9 ms 9 ms 85.205.0.86
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out. Trace complete.
