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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74033 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229906 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204000 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal V1 - lights 1,2 & 4 on but no 3G signal

Have tried reset and deregistering and deregistering but to no avail. Still no 3G signal. Has worked previously though not sure how reliably since we moved house and I changed address. Any help much appreciated.

Kathh by 2: Seeker
  • 11468 Views
  • 9 replies
  • 0 thanks

Resolved! Can't Access The Internet on BB Q10

I've just had an upgrade to a new BB Q10 and SIM and have kept my existing number. Everything seems to be enabled but I notice there is a message which says vodaphone voice only.I can send and receive emails, texts and BBM, but if I try to access the...

weldmast by 2: Seeker
  • 13878 Views
  • 4 replies
  • 0 thanks

Resolved! BB10 software update

Who releases the update? Vodafone or Blackberry? as on the web others who have the Q 10 have had another upgrade to 10.1.0.273but no update on my phone.

madasaman by 8: Helper
  • 17779 Views
  • 11 replies
  • 0 thanks

SS3 no 3G signal since FTTC BT infinity

Hello I have a SS3 serial 40133830881. It was working perfectly when I was on BT broadband using a Billion 7800 router. Then on 27/1/14 I upgraded to Fibre with BT (FTTC) and because they no longer supply an open reach modem, I have had to use the HH...

VAT receipt

Hi, I need a VAT receit for the following sure signal transaction:  Your orderHello Kevan Thanks for shopping with Vodafone. We are currently processing your order for the items listed below, and will be in touch shortly. Your order number is WEB-000...

sir_ra by 2: Seeker
  • 10108 Views
  • 1 replies
  • 0 thanks

Phone not connecting through sure signal 3

Hi I hope you can helpJust bought a sure signal 3 and registered/ set up at work.  Power bar on First 2 icons Internet and in service are illuminated White and my phone doesnt connect through it.  I have tried removing my phone and re adding still no...

Alcatel 9361

Hi I am looking for some advice to install an Alcatel 9361 Home Cell we have to boost our Vodafone signal in the home office.  Our landline bill (through another supplier) is huge and we hope obtaining another vodafone mobile and this router will hel...

Resolved! Blackberry Bold 9900 smashed screen

Ive a blackberry bold 9900, dropped it and shattrered the screen and to be honest, ive had nothing but trouble with it, i hate it.  Im wanting an early upgrade to iphone,  can i do this if i pay more? 

Resolved! VSS 3 power light only

Hello, Have a VSS3, it's worked generally OK for many months but has not worked for last week or so.  Power light is on continuously, but none of the other lights are lit. Have tried tunring off / on. Have tried to reset, but not sure this has worked...

chayes by 4: Newbie
  • 14672 Views
  • 21 replies
  • 0 thanks

Resolved! Unable to use MMS from Android Jelly Bean 4.2.1 (Cubot One)

Hi, I have a CUBOT ONE dual SIM smartphone running Android Jelly Bean 4.2.1. It is a Chinese phone. I can access the internet (up to H+) on my Vodafone SIM, but I cannot use MMS. I have checked the SIM in another phone and MMS was fine. Note that I c...

KoolFork by 3: Seeker
  • 18572 Views
  • 9 replies
  • 0 thanks
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