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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74035 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229906 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204000 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal V3 - lights on, but no signal

Can’t believe I am back on here so soon, but here goes.  Took delivery of SS V3 on Friday, connected up, waited approx  an hour, all lights correct, but no 3g signal.  Came on this forum opened the ports that seems to be a common thread, no differenc...

Ishbel by 4: Newbie
  • 10495 Views
  • 7 replies
  • 0 thanks

Can't register Sure signal

Please could somebody help me register my sure signal.  I've tried online all day but it keeps telling me there is a temporary problem.  I have very little signal at home without out it so help would be much appreicated. Thank you.

Sure Signal 1 de-registered and suspended?

I had a Sure Signal V1 that has been de-registered for some time and does not appear in my account profile. I have now sold this this device, but the new owner has been unable to register the device and has been told that the device has been "suspend...

dyerc1 by 2: Seeker
  • 9839 Views
  • 3 replies
  • 0 thanks

SSV3 Not working again

Hi, My Sure Signal stopped working about 2 days ago. I decided to leave it for a day or so because I've been constantly having to restart it and didn't want to do it again. I can't get it to work at all. The power bar is solid red but the internet sy...

Deregister Sure Signal

I ported my number out for 48 hours and now back in but my Sure SIgnal does not recognise me? I relaise now I should have deactivated but dod not can you assist please?

Resolved! Sure Signal V3 will not register

We have recently purchased a Vodafone Sure Signal model 9361 for our business. I have gone through the standard setup on the Vodafone portal, however the unit is not registering with the Vodafone network. I have called customer service a few times an...

andharri by 2: Seeker
  • 11293 Views
  • 5 replies
  • 0 thanks

Sure Signal Dropped out - but all tests pass?

Hi,My Sure Signal has dropped out again, but all the tests seem to be ok. See below:Ping 26ms Download 6.99 Mbps Upload 0.8 Mbps Line Quality A Ping 40ms Jitter 3ms External IP Address 92.28.203.53 Serial Number 21197106558 Tracert C:\>tracert 212.18...

Sure (no) signal

Have recently moved house, but unfortunately Vodafone signal isn't the best here....1 / 2 bars and no 3G  We had an old Sure Signal that we used previously, so re-registered it online, connected it and brilliant - full signal! This worked flawlessly ...

S4mmyjkl by 2: Seeker
  • 10055 Views
  • 1 replies
  • 0 thanks
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