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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74038 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229906 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204003 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

BlackBerry 10 FAQs

FAQs and help guides Get BlackBerry 10 Help and Support from FAQs, videos and much more.   Internet and picture message settings Sometimes you might need help setting up your phone for internet and picture messaging settings. You can do this by click...

Ellis_VF by Community Manager (Retired)
  • 13354 Views
  • 0 replies
  • 0 thanks

BlackBerry FAQs

FAQs and help guides Get BlackBerry Help and Support from FAQs, videos and much more.   Internet and picture message settings Sometimes you might need help setting up your phone for internet and picture messaging settings. You can do this by clicking...

Ellis_VF by Community Manager (Retired)
  • 12296 Views
  • 0 replies
  • 0 thanks

Huawei FAQs

FAQs and help guides Get Huawei Help and Support from FAQs, videos and much more.   Internet and picture message settings Sometimes you might need help setting up your phone for internet and picture messaging settings. You can do this by clicking her...

Ellis_VF by Community Manager (Retired)
  • 11723 Views
  • 0 replies
  • 0 thanks

Other Manufacturer and OS FAQs

FAQs and help guides Get Help and Support from FAQs, videos and much more.   Internet and picture message settings Sometimes you might need help setting up your phone for internet and picture messaging settings. You can do this by clicking here – pho...

Ellis_VF by Community Manager (Retired)
  • 12425 Views
  • 0 replies
  • 0 thanks

Sure Signal 1 and BT Home Hub 5

HiHope you can sort this out. Living in an area where there is no available VodaFone signal, the SureSignal v1(SS1) is an essential bit of kit which I have had for years and was working fine, but has now decided to give up the ghost. The issue is as ...

Caedels by 4: Newbie
  • 18325 Views
  • 25 replies
  • 0 thanks

APPLE EXTREME ROUTER---'' Port Forwarding'' on the router

I have just registered and installed a Vodafone Sure signal (3 ). However, it doesn't seem to  connect to the internet., as hoped, through my existing Apple Extreme Router.. Is there a problem of compatiblity between the Sure Signal and the Apple rou...

CAFOULK by 2: Seeker
  • 10113 Views
  • 2 replies
  • 0 thanks

SS V3 upload requirements

Because of the soul-crushingly awful service that VF is providing in my area I have had to get at SS. However it doesn't appear to be working very well. The call quality is very low. What is the minimum upload requirement for SS V3? I have had two di...

benry by 2: Seeker
  • 10094 Views
  • 1 replies
  • 0 thanks

Sure Signal not working for 48 hours

Can someone please help? We have 2 iPhone 4S using the VSS (have done for several years) and over the last couple of days we've had no phone signal at all; or a very limited not sure signal type one. I've done a reset, and swapped the ethernet to a d...

Resync

Hi tech team Could you resync Sure Signal serial number 40131564300 for me please? Many thanks Neil

Sure Signal Stopped Working

Hi.  Since January our Sure Signal has refused to work. The red light is on permanently but no other lights are on. All 3 come on when first powered up, stay on for about 10 minutes then the 2 white lights go out. We have a V2 Sure Signal and our ser...

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