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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74212 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229934 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204317 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Sure Signal stopped working

HiMy sure signal (V2) stopped working 2 weeks ago. I have tried everything to get it going again, but no result.My BB speeds are 2.1 download and 0.2 upload, and these haven't changed in the two years it has been working.The red light is on, and the ...

cliveden by 2: Seeker
  • 13251 Views
  • 11 replies
  • 0 thanks

Sure Signal V3 Not working.

Hi,I had a sure signal device for a while but have not been able to get it working, despite following the various relevent threads in the eforum; I have lised the results of various test that are normally requested. My modem/router is a Netgear DGND3...

jimh9704 by 2: Seeker
  • 12276 Views
  • 6 replies
  • 0 thanks

Sure Signal 3 Not connecting

HiMy Sure Signal 3 has been working well for some time, however following a series of power cuts, we live out in the country, it is now not connecting to Vodafone. The red bar light flashes and the 2nd and 3rd lights come on as amber. I've changed th...

JanATG by 2: Seeker
  • 9807 Views
  • 1 replies
  • 0 thanks

Sure Signal Not Working - Solid Red Light

Hi My Sure Signal stopped working about a week ago, only the red light is illuminated, it's solid, not flashing. It is one of the plug style units. It has been working since I bought it end Jan 2013, until now. Serial No: 40124114915My IP: 193.9.13.1...

shollan by 3: Seeker
  • 10221 Views
  • 3 replies
  • 0 thanks

registering my phone ... IT WON'T REGISTER

 ''Sorry – there seems to be a problem.Something went wrong, sorry. Our techs are working hard to get it sorted - so please pop back later'' How much longer will  I get this unhelpful response ?  This process seems to be a joke!I recently purchased a...

CAFOULK by 2: Seeker
  • 11422 Views
  • 1 replies
  • 0 thanks

Wi-Fi and Vodafone Hotspot do not work on Blackberry Q10

I upgraded to a Blackberry Q10 last month and have not been successful in getting Wi-Fi and Vodafone Hotspot to work.  I have done 2 software updates since I got my new smartphone, I am on the latest version 10.2.1 and Blackberry say that this should...

Sure signal system down?

Is it true that you have a fault at your end at the moment? I can not get signal from my sure signal V1 at all now and it has been reseting it's self all morning. Thanks Jack

SureSignal does not work with BT Infinity

Your Twitter support group asked me to post here for help with this issue:  I have a SureSignal (SS) version 3 which worked perfectly while with Sky on standard broadband. I then switched to BT (HomeHub 4) last summer (August) and the SS stopped work...

Sure Signal - increased bills?

We have a very intermittent signal and I have been considering getting Sure Signal, but I heard on Radio 4 recently that users of Sure Signal can get much higher bills due to background data activity, eg software updates, being charged to their bills...

wylde by 2: Seeker
  • 11609 Views
  • 4 replies
  • 0 thanks
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