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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74212 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229934 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204317 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

GSM Signal Boosters - Some Advice Please

I live in a 2G area (DE65 6EX) and have a limited mobile signal. I attempted to improve this using SureSignal V3 which provided an acceptable solution for about 6 months. Unfortunately it no longer works. After a very painful and expensive experience...

karibi by 2: Seeker
  • 11703 Views
  • 1 replies
  • 0 thanks

Sure signal and bthomehub

Sure signal has stopped working despite resetting as advised by tech team. Bthomehub2 has not changed. I cannot call 191 for help as no signal! Is Sure signal 3 easier to set up than my existing one? I am unable to do the diagnostics.

Sure Signal Down

had the same sure signal box for the past 4 years had no problems with it up until 2 days ago where it got unplugged momentarily, now it's been plugged back in it's started up as usual , all 3 lights are on and steady but NO phone associated with it ...

Registered on Sure Signal, but can't add users

I am the registered owner of the Sure Signal, but on the web page it only gives me the 'remove me' option. I want to check that my number is on and add my husband's new number. Can you help, please?

katbark by 4: Newbie
  • 10463 Views
  • 2 replies
  • 0 thanks

Resetting post code

I cannot find  "change post code" when trying to respond to an email telling me to.I am pretty insecure about techie stuff so please keep "help" VERY simple! Thanks 

allymo by 1: Seeker
  • 9920 Views
  • 1 replies
  • 0 thanks

Huawei G300 looking for notification/ringtone

I am saying goodbye to my G300 after a year plus of happy using. There is a ring tone/notification on it called "welcoming" it is in Android folder which starts with "Silent, 8 Bit, Abuzz, down to Ta Da, Waterflow, then the last on my list "Welcoming...

jaysonuk by 4: Newbie
  • 11981 Views
  • 2 replies
  • 0 thanks

Location Wrong

For some reason my SureSignal is reporting my location (phones location services) as somewhere over 100 miles away from where I am. When I connect my phone to the phone mast (by turning off SureSignal) my location is fine, when I connect just via WiF...

terryh by 4: Newbie
  • 10757 Views
  • 8 replies
  • 0 thanks

Sure Signal - can you re sync for me

Hi - have had real problems since power cut - reset and waited 6 hrs - but still will not connect get to lights 1 and 2 on with 4 flashing but then just back round again hapened about 3 weeks ago after power cut but after 6 hrs and reset it work. Amy...

pricep1 by 2: Seeker
  • 11477 Views
  • 1 replies
  • 0 thanks

Resolved! Sure Signal V3 Worked for 4 Months fine - Now NOTHING!!

Hi there!... I wonder if anybody can halp me with this issue as after countless calls to Vodafone Technical I seem to be getting nowhere!! I live remotely hence the need for the Sure Signal device which I bought as Vodafone would not provide!! This w...

Splitpin by 2: Seeker
  • 10817 Views
  • 3 replies
  • 0 thanks

Resolved! Sure Signal V1 not working + false address change request

Dear Tech Team My V1 Sure Signal has stopped working about 72hrs ago and whether or not this is related I have received notifications that Sure Signal has been moved to a new address (but it has not changed since purchased 4yrs ago).  With advice on ...

sgbaines by 3: Seeker
  • 11632 Views
  • 5 replies
  • 0 thanks
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