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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74213 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229934 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204317 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

sure signal not working

Hi my Sure Signal serial number 40121473935 is not working even though i have reset !

Sure Signal not visible

I have tried my V3 sure signal box on several routers now.  A BT home hub 4, a netgear wndr3400 and a virgin media superhub.  None of these three hubs can see the Sure signal box when it is connected to the router via ethernet cable.  I have used var...

VSS3 - no connection

Problem I am having is the VSS3 has powerlight solid, pulsing / flasing internet and nothing else... been like this for a while, not getting a signal on my phone. I have tried resetting the VSS and also deregistering and reregistering the VSS. Please...

How to re-register Sure Signal?

Hi, I'm probably making this more difficult than it needs to be however. My former employers put in Sure Signal at home for me so i could get a signal. I've since left them, and have moved out of the home and have moved into another property wherein ...

conks01 by 2: Seeker
  • 12067 Views
  • 5 replies
  • 0 thanks

G300 repair conundrum

Hi everyone, I have tried everything to revive my G300 and now need to send it in for repair. Unfortunately, I'm having problems returning the phone as I have mislaid the PAYG SIM card it was sold with. Vodafone customer services and my local branch ...

Reminni by 2: Seeker
  • 11063 Views
  • 1 replies
  • 1 thanks

Resolved! 2 suresignal boxes one refusing to work even after reset

Can someone please advise I'm pulling my hair out. We have two sure signal box's a recent new model which works great and an older model (serial number 21222166726). We have them on the same network and have never needed to setup NAT or firewall rule...

GL7 SS Outage???

We have full signal bars on all connected mobiles, and the SS v1 lights appears to be on and flashing as expected. We've had a number of calls today where the people on the other end have complained of poor signal and breaking up. These were calls ma...

Stu_HWM by 2: Seeker
  • 10775 Views
  • 3 replies
  • 0 thanks

What's The Point of 'Sure Signal?

I, and I'm sure many others will want to also, want to know what is the point of this device? Having done a lot or reading about it it seems that it will only work if your internet speed is at least 3.5Mb and to me it's only another sort of router, d...

froggerty by 16: Advanced member
  • 12145 Views
  • 6 replies
  • 0 thanks
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