SS V3 upload requirements

[benry]

Because of the soul-crushingly awful service that VF is providing in my area I have had to get at SS. However it doesn't appear to be working very well. The call quality is very low.

What is the minimum upload requirement for SS V3?

I have had two different answers from two different vodafone representatives. One told me it works on 0.35MB/s, the other that it requires 1MB/s.

If the later is correct then it is a useless service. Like many users of SS I live in a rural area with rural broadband. That does not have 1MB/s upload.

Can someone from Vodafone kindly give me the definitve answer. If it is 1 MB/s then this plastic box is useless.

[Gemma]

Hi benry,

I’d recommend taking a look here under the first tab. (What do I need for Vodafone Sure Signal)

This will confirm what you need for your Vodafone Sure Signal to connect.

Please take a look at our Sure Signal Troubleshooting thread. If this doesn’t resolve your query, please post your reply either below, or in the relevant thread, together with the details requested, including the following information.

Your speed test results from here.

Your ping test results from here.

Your external IP address from here.

The results of a traceroute.

Your Sure Signal serial number:

VSS Traceroute command

On a PC:

Click on Start and select Run

Type CMD into the Run box and press enter/click ok

A black box will appear.

In this box type tracert 212.183.133.177 press Enter

Paste the output of this command into your reply.

This will help us get the quickest possible resolution for you.

Thanks

Gemma