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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73824 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229880 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203962 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Xperia M2 Aqua Frozen

Hi all,had my M2 Aqua since March 2015 (not long) and it has frozen up completely the last 4 days in a row! I can't reset it (volume rocker and power) it is just stuck on the screen and won't turn off, nothing, can't even turn off, receive calls, lap...

Resolved! Call problems on Samsung Galaxy 3 Mini

Vodafone supplied this Galaxy 3 Mini phone direct to me a few months back as part of a renegotiated contract.  In the past 2 weeks some calls work fine but others have problems.  In those the caller says they cannot hear me whether I have the phone o...

Sony Xperia M2 repairs in Edinburgh

Does anyone know anywhere in Edinburgh that will fix Sony Experia M2s? Cracked and presumably some internal damage Vodafone will not repair it and it is only a few months old

Resolved! Sure Signal Version 1 seems stuck

HelloYesterday we had a power cut, and when things came back up again, some other device had grabbed the IP address of the Vodafone Sure Signal (VSS1). When I noticed this earlier today, I took the other device off the network, and rebooted both the ...

Mobile Broadband Tariff

I am looking into mobile broadband options for my office. Would it be possible to look at the tariffs that you offer please? Thanks,Jack

VSS3 stopped working - think it is an authentication issue

I started getting poor voice call quality over my VSS3 today, I did a reset of the device (pressing the reset button next to the ports for 20 seconds) and it seems to have made things worse. Now when the device is on the red power light remains on an...

mrmattd by 2: Seeker
  • 22614 Views
  • 1 replies
  • 0 thanks

Sure signal 3 stopped working

Hi - please help! My Sure signal (serial number 40124132099) has stopped working. Resets haven't helped. The power light is flashing and teh In Service light is solid. Can you please check for me? Thanks Jon

jmrendle by 2: Seeker
  • 22634 Views
  • 3 replies
  • 0 thanks
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