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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73823 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229880 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203961 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! HTC ONE cannot make or receive call but can text!!!!

i've got a HTC one which i've had for 2 yrs, i dropped it but it didn't smash the screen. I now cannot make or receive any calls but i can send and recieve text fine. Even getting voicemail texts to say some called me.can some help pleassssssssssssss...

Resolved! Note 3 New Firmware

Hi,I am stuck on 4.4.2 on my note3, its very surprising that a high end phone on the vodafone network is not being updated to Kitkat....4.4.4 has been out since quite some time now but still I havent recieved any update notification on my phone, will...

faroukh by 3: Seeker
  • 15805 Views
  • 7 replies
  • 0 thanks

Resolved! Blackberry internet service not working

Hi, my blackberry Internet services have stopped working. I have phoned customer services several times and have done everything possible they have advised and still no joy. They have only been working the last few months when connected to a wireless...

coxangie by 1: Seeker
  • 21311 Views
  • 4 replies
  • 0 thanks

Anyone have a working sure signal? both of mine stopped working this am

Folks have a v3 that was worrking fine last night. Lights indicate it cannot connect/not registered. The Internet connection here is fine and nothing has changed over night with that.  Logged into my account and not for the first time the v3 sure sig...

nmrg60 by 3: Seeker
  • 23822 Views
  • 10 replies
  • 0 thanks

Second year warranty not honoured

My 5c stopped working following the downloading of IOS8. It was covered under the second year warranty I was told and sent away. It was returned to store unfixed saying it was out of the 1st year warranty. It was returned to be repaired again but aga...

Sim registration

i bought a Vodafone data SIM PAYG 2GB for my Lenovo Tablet - the SIM is recognized and the notification area show 3 bars 3G H however it will not register on the network - i've tried every APN and password user name combination on the vodafone websit...

Are there network issues with VSS at the vodafone end?

I haven't been able to connect my VSS for the last week my serial number is:40123622827 Can someone let me know if there is an issue at Vodafone as there seem to be a lot of 'my SS has stopped worrking...' etc posts. I have asked several times if any...

MacShemp by 4: Newbie
  • 21571 Views
  • 0 replies
  • 0 thanks

Sure Signal Dashboard....

Where has the dashboard for the Sure Signal gone? I need to add my partner to my (SS V3) account but all links through to the dashboard have disappeared so I can't manage the device... Thanks in advance for any help!

mkearns by 2: Seeker
  • 22001 Views
  • 1 replies
  • 0 thanks

Resolved! Vodafone V3 Sure Signal not working

HiUp until today, my Sure Signal has been working fine. I have read all the posts on trying to resolve at this end. Checked cables, checked connections, restarted and rebooted. None seem to work, so I have done the checks recommended and below is the...

DiMager1 by 2: Seeker
  • 21717 Views
  • 2 replies
  • 0 thanks
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