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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73768 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229869 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203341 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

K4201-z drivers for Apple Yosemite

Can Vodaphone tell us when a driver will be available for the Vodaphone K4201-z broadband dongle for the new Apple OS Yosemite on a macbook pro. ThanksAndy

Best iphone?

I've currently got an iphone 4s that's over 3.5 years old on Vodaf sim only. Lots of things have started to go wrong (battery needs replacing as it doesn't hold charge for long, and the mic is dodgy only during calls - to the point where I can hear t...

£25 6G of data

If i top up my mobile broadband with £25 6G of data will it only work over the 4G network only there is no 4G only 3G where i live  

aw35 by 2: Seeker
  • 15340 Views
  • 1 replies
  • 0 thanks

Gear S Sim Card

I'm looking at getting a Gear S and that requires a sim card for full functionality BUT I don't want to be swapping between phone and watch - do Voda allow a second sim on the same account?

Restarting issue

Has anyone had trouble with Samsung galaxy S5 rebooting constantly ?Mine's been doing it since i had it in February, it's been back for repair and still has the same problem. Has anyone solved this problem ?

wisky by 2: Seeker
  • 13757 Views
  • 3 replies
  • 0 thanks

Problems with Sure Signal 3 and Sky Broadband

Hi, Ive just got a Sure Signal 3 and its not working. Lights are all fine, registration is complete, ive played with the port forwarding as described all over the place, but im getting no change in the terrible signal i get at home. Can someone help?...

Gigabit Ethernet and Sure Signal V3

I have a Sure Signal v3.My router is a Netgear DGND3700v2.The only Ethernet ports on the router are Gigabit.Does the Sure Signal work at this speed?I have a solid red power light.The yellow Modem/Router port on the Sure Signal has two lights which st...

kbr95 by 3: Seeker
  • 23693 Views
  • 7 replies
  • 0 thanks

Resolved! New iPhone 5c unable to send/receive MMS messages

I've been directed to post on here by your twitter help account. My wife has a new (30/12/2013) iphone 5c on payg that has never and will not send or receive MMS messages.I have spoken to your 3rd tier tech support guys twice having spent hours going...

jaffs49 by 2: Seeker
  • 24502 Views
  • 11 replies
  • 0 thanks

Incoming Calls on iPhone 5 going straight to Voicemail

Hey, I've had real trouble with my phone today!! Incoming calls are not coming through and going straight to voicemail and had no record of missed calls, despite having full signal etc. I asked colleagues at work to call me which all came through fin...

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