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01-06-2015 02:22 PM
Hi
Up until today, my Sure Signal has been working fine. I have read all the posts on trying to resolve at this end. Checked cables, checked connections, restarted and rebooted. None seem to work, so I have done the checks recommended and below is the info requested.
Ping - 18Ms
Download Speed 2.50 Mbps
Upload Speed 0.53 Mbps
External IP Address: 2.24.77.61
Tracert info below:
Tracing route to 212.183.133.177 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms 192.168.1.254
2 8 ms 8 ms 8 ms 213.1.113.13
3 8 ms 8 ms 8 ms 213.1.118.46
4 15 ms 15 ms 15 ms 213.121.98.34
5 15 ms 15 ms 16 ms 87.237.20.136
6 17 ms 16 ms 17 ms 87.237.20.34
7 20 ms 23 ms 23 ms 62.157.248.233
8 46 ms 30 ms 30 ms 80.150.169.154
9 30 ms 37 ms 30 ms ae22-xcr1.lns.cw.net [195.2.30.61]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Can you help please.
Thank you
Solved! Go to best answer.
01-06-2015 04:35 PM
All seems to have resolved now, since I posted on here - so thank you if anyone did anything to sort for me
01-06-2015 02:28 PM
Whilst Vodafone has not mentioned anything specific, it looks as though there is a server error at their end as many people on other threads are complaining of zero service as well.
Don't hold your breath as far as Vodafone Tech Support is concerned either, they read from a script that has little to do with reality. Watch the forums and see if anything changes in the coming hours.
01-06-2015 04:35 PM
All seems to have resolved now, since I posted on here - so thank you if anyone did anything to sort for me