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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74213 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229934 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204317 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal 3/Business Hub 3 - No Internet Light

Hi All, I have read the forums and am seeing the error where the power light is flashing, the internet light is off and the other 2 lights are solid ON. We are using a BT business hub 3 with a sure signal 3. I cannot telnet the vodafone servers which...

prof of blacklist and purchase

I am in need of a proof of purchase and a proof of blacklisting my iPhone in order to claim through an external insurance provider, however this can not be done by vodafone stores, can not be solved over the phone by customer services and i have emai...

System update

Just received a system update on my m7, software version 7.18.161.21, can't see anything different, is it just a bug fix update?

oldgit2 by 4: Newbie
  • 24757 Views
  • 3 replies
  • 0 thanks

So many SureSignals have lost connection it has to be a Vodafone problem

I cannot believe that the wonderful Vodafone support folks continue to bury their heads in the sand in the face of overwhelming evidence that something has broken on the Vodafone network. Just look at the recent posts - so many people with the same p...

EdwinK by 2: Seeker
  • 27726 Views
  • 10 replies
  • 0 thanks

2nd Lollipop software update on S5

When will the 2nd Lollipop update be rolled out to S5 users, my colleagues on EE had this weeks ago but despite me checking everyday still nothing from Vodafone

ish479 by 3: Seeker
  • 13707 Views
  • 5 replies
  • 0 thanks

Resolved! new sim

i've just replaced my galaxy s4 with an s6, my s4 is completely broken. I want to move all my contacts from the s4 to the s6, the sim card for the s4 is bigger than the s6 so i cant do it that way. Is there anything i can do to move my contacts from ...

Dash Parking & M9

Does anyone use the Dash parking app on the M9?  I have used it on the M7 and the app running on that has a bug which means that you can't quit from within the app.  On the M7 you go to home and can stop the app from there bcause the home key is off ...

TimGriff6 by 13: Advanced Member
  • 24201 Views
  • 3 replies
  • 0 thanks

Problems with Sure Signal 3

Hi - PLEASE HELP! my sure signal 3 has stopped working, was advised yesterday by vodafone it would be working today as was a technicial error. Yesterday to power light was solid and the last 2 lights were orange. Now the power light is solid but the ...

Can't make outgoing calls

Hi For some reason my Sony Xperia Z1 Compact is not able to make outgoing calls. It tries but at the point of dialling makes a soft beep and returns to the phone book app. I have rebooted the phone a couple of times.  I have checked the Call Barring ...

PhilKn by 2: Seeker
  • 12807 Views
  • 2 replies
  • 0 thanks
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