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Solution

Sure Signal v3 problem - internet connectivity ligh just flashing - no other lights working

bladeraptor
2: Seeker
2: Seeker

Hi

 

SureSignal v3 not working. A factory reset now has the unit with the red power on and the Internet light White and flashing like it is unable to join the Vodaphone network

 

Speed Test Ping 40ms DL 21Mb/s UL 9.5Mb/s

Provider - Sky

Sure Signal Serial Number - 40140901287  Status - active

Date of registration - 08/05/2014 19:39:15

 

I can ping 212.183.133.182

PathPing

 

C:\Users\>pathping 212.183.133.182

Tracing route to 212.183.133.182 over a maximum of 30 hops

  0  Home-London.Home [192.168.24.140]
  1  SkyRouter.Home [192.168.24.1]
  2     *        *        *
Computing statistics for 25 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           Home-London.Home [192.168.24.140]

                                0/ 100 =  0%   |
  1    0ms     0/ 100 =  0%     0/ 100 =  0%  SkyRouter.Home [192.168.24.1]

Trace complete.

 

External IP = 151.227.55.224

 

Tracert to

C:\Users\>tracert 212.183.133.182

Tracing route to 212.183.133.182 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  SkyRouter.Home [192.168.24.1]
  2     *        *        *     Request timed out.
  3     9 ms     9 ms    10 ms  ip-89-200-131-248.ov.easynet.net [89.200.131.248
]
  4    10 ms    10 ms    11 ms  lndgw2.arcor-ip.net [195.66.224.124]
  5     9 ms     8 ms     8 ms  85.205.0.93
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10    14 ms    14 ms    14 ms  212.183.133.182

Trace complete.

 

Kind regards

3 REPLIES 3

bladeraptor
2: Seeker
2: Seeker

Update - unit now has a solid power light and solid white internet and solid white service light - but no 'in use' light (which may only become active when calls are in progress? - not sure). I took the recommended action from another post and added a static reservation on the router and opened up a bunch of ports

Units seems to be working now - not sure if it was the addition of the ports to the firewall or some assistance from the Vodafone team - either way back at full signal on my phone - thanks

Hi @bladeraptor

 

Thanks for the update.

 

Glad to see that this is working for you now.

 

If you need anything else, let us know.

 

Cheers,

 

Laura