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05-05-2015 12:14 PM - edited 05-05-2015 12:17 PM
Hi
SureSignal v3 not working. A factory reset now has the unit with the red power on and the Internet light White and flashing like it is unable to join the Vodaphone network
Speed Test Ping 40ms DL 21Mb/s UL 9.5Mb/s
Provider - Sky
Sure Signal Serial Number - 40140901287 Status - active
Date of registration - 08/05/2014 19:39:15
I can ping 212.183.133.182
PathPing
C:\Users\>pathping 212.183.133.182
Tracing route to 212.183.133.182 over a maximum of 30 hops
0 Home-London.Home [192.168.24.140]
1 SkyRouter.Home [192.168.24.1]
2 * * *
Computing statistics for 25 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Home-London.Home [192.168.24.140]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% SkyRouter.Home [192.168.24.1]
Trace complete.
External IP = 151.227.55.224
Tracert to
C:\Users\>tracert 212.183.133.182
Tracing route to 212.183.133.182 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms SkyRouter.Home [192.168.24.1]
2 * * * Request timed out.
3 9 ms 9 ms 10 ms ip-89-200-131-248.ov.easynet.net [89.200.131.248
]
4 10 ms 10 ms 11 ms lndgw2.arcor-ip.net [195.66.224.124]
5 9 ms 8 ms 8 ms 85.205.0.93
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 14 ms 14 ms 14 ms 212.183.133.182
Trace complete.
Kind regards
05-05-2015 01:37 PM
Update - unit now has a solid power light and solid white internet and solid white service light - but no 'in use' light (which may only become active when calls are in progress? - not sure). I took the recommended action from another post and added a static reservation on the router and opened up a bunch of ports
05-05-2015 03:05 PM
Units seems to be working now - not sure if it was the addition of the ports to the firewall or some assistance from the Vodafone team - either way back at full signal on my phone - thanks
05-05-2015 05:22 PM
Hi @bladeraptor
Thanks for the update.
Glad to see that this is working for you now.
If you need anything else, let us know.
Cheers,
Laura