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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74147 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229928 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204048 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure signal 1 still not working

Hi,My sure signal has not been working for nearly a week now. The 4th light is flashing.I have done all the resetting I can do.Is there still a problem your end ?I'm In the sticks and really need it working.RegardsKendo

Kendo70 by 4: Newbie
  • 27331 Views
  • 23 replies
  • 0 thanks

Problem with "limited connection" on Mobile Wi-fi R207

I recently purchased a mobile wi-fi pebble from Vodafone which has worked well with an iPad and a Google tablet in a hospital room but we have just tried to link a Lenovo laptop to the wifi and all we can get is 'limited connection' (ie none!). Any s...

Hellza by 2: Seeker
  • 19036 Views
  • 3 replies
  • 0 thanks

Moved from Contract to PAYG - Online account no longer accessible

Hi, My contact has finished and I have moved to PAYG.  I can no longer log in to my online account which is frustrating as it this account that my Sure Signal box is linked to. I received an email (subject: New Account information), with a User ID an...

jutting by 4: Newbie
  • 25573 Views
  • 3 replies
  • 0 thanks

iphone 5 and 5s carrier unlock

How can I get an unlock code, having no uk number? I got Iphone 5 and 5s as a present and I want to unlock them legally.. I live abroad, so I have no possibility to get a vodafone number as it is required. I can confirm that both phones were bought l...

urbone13 by 2: Seeker
  • 13770 Views
  • 3 replies
  • 0 thanks

Iphone 5s - call diverting

Is it possible to divert my calls to a landline . I use Suresignal that can stop working for no apparent reason and would like to divert my incoming calls to my landline when this happens . I am on a one net account Thanks

floorman by 2: Seeker
  • 12356 Views
  • 1 replies
  • 0 thanks

Vodafone Smart Tab

Is there any way to replace the screen of the smart tab? my autistic son uses it for his PECS and I've gone and dropped it so the screens cracked! thanks in advance

stolen unlocked iphone 6

hi everyone, i lost my iPhone 6 yesterday night and it was unlocked. i am wondering can thief use my iPhone 6 in UK or different country? i reported to the police but i think they can still use it because it was unlocked?

mike454 by 2: Seeker
  • 12357 Views
  • 2 replies
  • 0 thanks

iPhone 6 Plus Vodafone price?

I was wondering if someone could help! I've seen this deal which states that the new iPhone 6 Plus costs just £59.99 upfront and £38.50 a month for the next 24 months   (Removed according to House Rules)   However.. on the actual vodafone website I c...

Delayed delivery on upgrade

Hi, Please can someone help/ advise. i upgraded to the Samsung S5 in Blue.This was last Tuesday. I was advised phone would be delivered by Thursday. Then advised Monday. Then Thursday agian, only to be told that there is now a further delay. On top o...

matrix1 by 2: Seeker
  • 18934 Views
  • 20 replies
  • 0 thanks

Notification light not working

If I have a missed call or have received a text the LED notification light on the front of the phone is not on. If I go to settings -> display -> LED indicator -> notifications all options are ticked. Does anyone else have this issue ? Have I missed ...

Crafty by 5: Helper
  • 20582 Views
  • 8 replies
  • 0 thanks
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