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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74280 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229949 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204349 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

In case Vodafone answers forum queries ...

iOS 8 broke my iPhone 4S. I have been without a reliable iPhone since and have been trying to find out about the costs for an upgrade. Disabled and miles from any Vodafone shop, I stupidly filled out the form on Vodafone's web site asking for an upgr...

VSS 3

Hi There, Could you arrange for a re-sync of my Sure Signal please theserial number is:  42141622417 Thank-you in advance

barnam by 2: Seeker
  • 25441 Views
  • 3 replies
  • 0 thanks

SureSignal Not Working After Switch to BT Infinity

A couple of months ago, I installed BT Inifinity. My SureSignal (model 1) has not worked since then. I have followed the advice: unit is on; ethernet connection is working; internet access is fine; rebooted router and SureSignal; confirmed the SureSi...

V2 Sure Signal not working with Galaxy Note 3

Dear All, I am writing in this forum due to a lack of assistance from Vodafone Small Business. I upgraded to 4G back in December and was impressed with the call / signal quality. My problems started a few months ago, when my Samsung Galaxy Note 3 on ...

simonb007 by 4: Newbie
  • 30784 Views
  • 19 replies
  • 0 thanks

Resolved! OTA update awaits

 I'm running 4.4.2  An update awaits downloading but I'm frightened to do it because of what I read on the forum, and messing up my phone.  If it aint broken,don't fix it me thinks. My device is running well at the moment.Anyone tell me what advantag...

Anonymous by Not applicable
  • 14642 Views
  • 3 replies
  • 0 thanks

Free Sure Signal for rural areas with no coverage

I have been told that it possible to get a free sure signal device if you live in a rural area with no coverage. Could someone point me in the right direction? Thanks in advance Andrew

Possible solution to the V1 sure signal problem

I have been struggling with sure signal problem for 3 to 4 weeks and may have found the solution. Symptom After 4 years of great service the sure signal suddenly stopped working on around 01/10/2014.LED 1 (power led) on all the timeLED 2 (network) fl...

Is my Sure Signal faulty?

HI, my VSS seems to be working but call quality is poor. Lights 1, 2 and 4 are on when the phones are sat idle. Internet connection is fine. Traceroute to the suggested address is pasted below. Speedtest shows 5.5meg down and 380k up. Router is a BT ...

dsolds by 2: Seeker
  • 28838 Views
  • 2 replies
  • 0 thanks

Can't make calls or receive texts since upgrading Android

So this morning i upgraded my HTC Ones software, its Android 4.3 Software Number 3.63.161.6 and ever since i cannot make calls... I even tried ringing 191 and it rang once then just beeped and hung up. I have tried multiple numbers and restarted the ...

alnic123 by 2: Seeker
  • 39199 Views
  • 5 replies
  • 0 thanks

Iphone 6 Delivery issues - Mixed messages by Vodafone Staff

Good Morning AllI got a phonecall by the Vodafone loyalty team on Monday (if you try to call them back via 191, the department apparently doesn’t exist, same as with the 'promotions' team - apparently they are the upgrades team but are more flexible ...

MrKnow by 2: Seeker
  • 12583 Views
  • 2 replies
  • 0 thanks
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