Hello...
My SureSignal version 1 stopped working when I upgraded my Sky Router to one of the new black SkyHub boxes. I -believe- I have correctly set up the port forwarding (although Vodafone won't talk me through it, as they "don't support it", but neither will Sky who also tell me that they don't support port forwarding either and won't help me on their phone support lines. I'll describe on here what it's all set at though, as well as the troubleshooting results as outlined in other threads, and hope that someone can help?
I've managed to log onto the firewall for my SkyHub, and found a page where I can configure "services". I've created a service for each of these ports, and called them SureSignal1, SureSignal2, etc:
8 TCP/UDP
50 TCP/UDP
53 TCP/UDP
67 UDP
68 UDP
123 UDP
500 UDP
1723 TCP/UDP
4500 UDP
33434-33445 UDP
I then found a page on the firewall where I can create "firewall rules".
In the box called "outbound rules", I added one rule for each of the services created above, the LAN users field has 0.0.0.0, and WAN users field has 0.0.0.0, and it's set to ALLOW ALWAYS.
In the box called "inbound rules" I added one rule for each of the services created above as well, set to "allow always", WAN servers set to 0.0.0.0 (it then says 1:65535 under it which means nothing to me...), and under LAN users each rule says 192.168.0.8, followed in brackets with what I presume to be the port numbers in the services, (8:8, 50:50, etc.).
On the 'advanced' tab, under 'LAN TCP/IP setup', I've ticked the box for 'use router as DHCP server', and have made an IP address reservation for 192. 168.0.8 and set this to match the MAC address found on the back of the SureSignal. (I notice though that on this tab, it lists the 'device name' as UNKNOWN, which doesn't fill me with confidence that it's found the SureSignal).
My Speed Test Results are:
[URL=http://www.speedtest.net/my-result/4396684437][IMG]http://www.speedtest.net/result/4396684437.png[/I...
My ping test results:
[URL=http://www.pingtest.net][IMG]http://www.pingtest.net/result/124119759.png[/IMG][/URL]
External IP address:
90.205.250.190
::ffff:5acd:fabe
Traceroute:
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
C:\Users\XXXX>tracert 212.183.133.177
Tracing route to 212.183.133.177 over a maximum of 30 hops
1 1 ms 1 ms 1 ms SkyRouter.Home [192.168.0.1]
2 * * * Request timed out.
3 26 ms 26 ms 27 ms ip-89-200-131-94.ov.easynet.net [89.200.131.94]
4 31 ms 30 ms 30 ms lndgw2.arcor-ip.net [195.66.224.124]
5 26 ms 26 ms 26 ms 85.205.0.93
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Serial Number is: 21229079187
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