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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73980 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229896 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203982 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Transcript of my latest update from Live Chat...

Thought I'd share this as it may be useful (or may be yet another story to add to the existing list of stories they tell us..)Sue: Hello, you're chatting with Sue, one of Vodafone's online customer service specialists. How may I help you today?Paul: ...

Poor or no signal on iphone6

Just upgraded to the iphone6 from the 5, staying with Vodafone. Signal in my house is shocking, 1 bar or no signal at all. Never had 'no signal' on the 5? Phoned customer services and was advised to switch off 4g which I have done but still experienc...

Resolved! iPhone 5 Battery

Hello I am having major issues with my Iphone 5 battery.  I purchased the phone from a vodafone store in December 2012.  I took it to an Apple Store today where they ran a diagnostics test and told me the battery had failed and given the length of ti...

iPhone 5 mobile data network issues

I have an iPhone 5 on pay monthly. Since 17th September I have been getting the message Could not activate mobile data network. I would be grateful if somebody could please explain why this has suddenly started to happen after 2 years of no issues. I...

gordybt by 4: Newbie
  • 11404 Views
  • 1 replies
  • 0 thanks

A quick update

Spoke to a voda manager today.Still no update when I get my phone but I was told several times they will pay me £5 a day over the 19th that my phone won't show up.Apparently that is not the actual proceedure it's £5 week.But since they said it twice ...

Small Business Upgrade - order tracking?

Is there a way to track a small business Iphone 6 upgrade order online? Had no updates since an initial order confirmation which has no order number or tracking info.

skjkan by 2: Seeker
  • 8877 Views
  • 1 replies
  • 0 thanks

Resolved! Adding User Barfs Java dump

Trying to add another user onto my Sure Signal box causes a Java exeption! Please fix your awful website... Error invoking portlet "VAPGatewayController"The source of this error is:com.bea.wsrp.faults.v1.OperationFailedExceptionImpl: Internal Server ...

Sure Signal V1 error

Hi there, I have had a sure signal for years, I got one as soon as they came out. Last week my V1 with serial 21196864678 stopped working. I have tried swapping the hardware but had the same issue so now I'm back and registered with this unit with th...

Test result Test result 2

This is a farce of a company

I've given up - after so much conflicting information from VF, I want a PAC code. Wait for this.... Call 1 to VF today to request a PAC code. 'Yes, sir, you owe us £1,000' - no, I don't have my new phone, you haven't even sent it. 'Put you through to...

Sarastro by 3: Seeker
  • 10543 Views
  • 9 replies
  • 2 thanks

Samsung galaxy S3 - 4G compatibility

Hi, I've had a Samsung Galaxy S3 for 2 years and I'm considering moving to a sim only Red 4G package. Does anybody know (or can advise if I can find out) if the Galaxy S3 is compatible with 4G? My phone details are as follows: Model: GT-I9300Android ...

amaloyd by 2: Seeker
  • 15477 Views
  • 1 replies
  • 0 thanks
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