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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73641 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229848 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203278 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Diary of a iPhone 6 less man

So, the harsh throngs of Monday's sunlight burst through my curtains, and I arise with a feeling of emptyness in my stomach. Having pre-ordered my iPhone six plus on release day, I am left still suffering the indignation of being a modern man confine...

Resolved! Sure signal needing re-synced

Hi Recently, after having my sim exchanged for a new sim (same number) my sure signal stopped working for my phone.  The other phones are fine and a previous technical support issue raised in-store by myself when a similar thing happened with one of ...

Iphone 6 deliver DPD

DPD tried to deliver my iPhone 6 yesterday but couldn't because i wasn't in, this was because i got the txt which to say what my 1hr deliver slot was after they had attempted to deliver the phone. then i booked it to collect it from the depot which i...

stuartam by 3: Seeker
  • 10175 Views
  • 5 replies
  • 0 thanks

cant make phone calls! iphone 5

I upgraded to ios 8 last week and ever since I have not been able to make any phone calls! I have tried to call landlines and mobiles and when I press the call button absolutely nothing happens. It's kind of important for me to be able to use my phon...

iPhone 5s still cannot send or receive pictures excepit by imessage

This has been going on for months. I have no bars or blocks on my account. Spoken to 191 team on a few occasions each assured me they had made an adjustment - it would now work - it didn't. Even had a new sim card - no difference. Have checked all me...

Your sim card does not allow a connection to this network.

I have a working (mostly) V.1 Sure Signal Serial number 21221067529.  It works fine most of the time but doesn't like the frequent power cuts we have in rural South Wales. Following a power cut the box sometimes reconnects without problems, sometimes...

KeithB by 2: Seeker
  • 14946 Views
  • 12 replies
  • 0 thanks

Unable to connect to BT WiFi

Ive recently put my works SIM into my iPhone and since have struggled to connect to BT's hotspots...I'm not sure if the problem started after I installed the 'myvodaphone' app or before but basically I can attach to the network, the login screen appe...

gronk by 2: Seeker
  • 17586 Views
  • 11 replies
  • 0 thanks

Resolved! SureSignal won't work.

I had a problem that lasted two years with my Vodafone PAYG account. Here is the link:http://forum.vodafone.co.uk/t5/Pay-as-you-go-services/Technical-problem-on-my-account-I-am-in-despair-I-ve-tried/m-p/1403124/highlight/false#M17607As part of your a...

Disappointing experience again...

I went in to the local store on friday as I wanted to see the device in the flesh. Placed the order. Got a text. And a print out from the store.  Then I noticed that my plan hadn't changed over the weekend. I've phoned up now and guess what? My order...

Confusing email, can anyone clarify?

Hello. So I have received what I can assume is my 'update' email a few moments ago. It doesn't actaually contain much information about my order, it doesn't mention delivery dates or delays. It basically lists all the services I can use and a whole l...

jamski by 4: Newbie
  • 9677 Views
  • 3 replies
  • 0 thanks
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