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SureSignal hasn't worked for 3 days

rubyrubyruby
2: Seeker
2: Seeker
The last 3 days my suresignal has not worked- lights keep flashing for hours when reset but no joy. Serial number is 40114251180

i have been getting lots of "your suresignal has changed location" texts from vodafone (it hasnt but i wonder if this could be linked to the problem)

Please advise as I can't get through on the chat line and really need a fix


Ip address is 86.148.176.178
Ping 55
Download 3.12
Upload 0.7

10 REPLIES 10

rubyrubyruby
2: Seeker
2: Seeker
Nothing has changed at all, the speed tests are consistent with what they have been for the last 3 years when it has been working. It now just isn't. I haven't moved it, adjusted my home hub, or otherwise changed the set up.

Is that it then? Are you saying that speak to BT is my best option as I can't see I am going to get anywhere with that. I am in a very rural area which is why I need the suresignal- there is no mobile network. The broadband is not brilliant but is ok and has worked fine for the last 3 years- I can't even see what I would be saying to them- I would like it to be faster but it isn't.

. I am hugely frustrated by this as I have a linked business system in another location with 15 phones on it that I really don't want to have to switch.