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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73854 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Change of Postcode & Connectivity Issue

I am trying to update the post code on my Sure Signal V3. When I enter my new postcode and click on Check Post Code it correctly recognises my address.  However when I then click on Confirm I get an error saying sorry not a valid postcode. It then de...

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jkwelsh by 4: Newbie
  • 16278 Views
  • 1 replies
  • 0 thanks

Edge+ pre order release date?

Is there going to be a pre order date with Vodafone? I've been promised faithfully there would be and to keep an eye on the website for updates of this, yet there's nothing, now with just over two days left to release I'm left wondering what's going ...

Laurie by 3: Seeker
  • 12965 Views
  • 6 replies
  • 0 thanks

Second Sure Signal at Another Property

I want to register a second sure signal at my office - already have one at home - is this possible? If so, how do I register the second sure signal?

Sony z3 low volume after lollipop update

Hi, I was wondering has anybody else had a problem with the speaker volume after the lollipop update on Sony z3. The Max volume has been reduced and it is only on the top end that you can hear. Before the update speaker volume was set half way which ...

kc123 by 3: Seeker
  • 13358 Views
  • 1 replies
  • 0 thanks

mum can't ring from Orange mobile

When my mum rings from her orange mobile it says number not recognised , but her texts get through?! And I can ring her , I have an I phone 6 plus

Beth71 by 1: Seeker
  • 11808 Views
  • 2 replies
  • 0 thanks

Vodafone Sure Signals v1 and v3 not working on BT Infinity

Hi Vodafone Chaps, Having terrible problems getting a Sure Signal to work at our office since we changed our business broadband from ADSL to BT Infinity. I have tried with our old Sure Signal v1 and bought a new Sure Signal v3 in case that worked. I ...

Suresignal not working.

Hello there, My Suresignal doesn't work even after I have attempted reset. After resetting, the orange light flashes very fast as do all four of the green lights. Can anyone help with this please? My serial number is 253112320 Thank you

Non-functioning Sure Signal

Have tried everything to get my box to work again. Worked fine until problems with Sky. Sky say I have to reroute and Vodafone gave me list of numbers etc. as below. have tried it all but still now working. Any help would be appreciated or put below ...

Resolved! When will I see the credited amount?

I recently upgraded via the phone. I am due to recieve my Iphone 6 tomorrow. The guy on the phone said i was to be credit £19.99. Where will I see this and how long will it take? I didn't want to post on the forum or call as i'm at work. I do wish th...

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