Suresignal V1 help

[torquetube]

Hi I have a Suresignal but I cannot remember my login details to be able to add users, it works with my wifes phone but I cant add mine. The serial number is 21221970144 , any ideas? I've changed my phone since I first setup the sure signal and I cannot remeber username or password, can it be deregistered so I can start all over again?

[GeraldineBaumgartner]

I get access to the Mk1 SS via the MyVodafone online account access screens. I have never accessed the device directly - and I doubt if that was ever an option (?)

You sometiems need to remove and re-enter users if their SIM has changed.

G

[DaveCD]

@torquetube 

We can help with this and we'll need to pass security first.

Contact our Live help team and we can make a start.

If they're not there straight away, sit tight and an advisor will be with you as soon as they're available.

DaveCD