Thieves

[rbaalbaki]

Vodafone is robbing people. They have charged me a bill of 700 pounds when I was away of the country and my phone was completely off. The customer service is so bad and they never ever found a solution for the mistake they did. I ended up paying the whole amount, plus exit fee as I wanted to leave vodafone after arguing with them nonstop for 3 months and then I filed a claim to the court to take back my money and switched to EE which is amazing. After all this, I am receiving calls and messages asking me to pay a bill when I have completely closed the account and settled all payments alreasy. So I don't know whatnis the best way to get done with Vodafone if I already finished my contract and paid exit fee !!!!!!
I recommend everyone here to be very careful with the bills they receive from Vodafone as I have 3 other friends that hd the same thing and change the supplier as soon as you can, they have many better deals and way cheaper than vodafone!

[BandOfBrothers]

Hi

Appreciate your frustrated with this. 

This eforum is owned and monitored by Vodafone U.K. We have members of the Vodafone Tech Team who are available to respond and Help where they can. They have the Vodafone logo next to their name. All posts are read by them.

Hang in there and I'm sure they'll be in touch. 

[Rahim]

@rbaalbaki Sorry to hear about your experience. 

If you'd like us to look into this for you, please contact us using the details from the private message I've sent you.