Thin Lizzy were right...Dont believe a word
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18-11-2015 10:32 AM
Still not sure if £69 has been wasted for a SureSignal. How long do I have to wait to get my number recognised by vodafone sure signal? Been with vodafone for 3 months, been paying a bill for 3 months and told that I will be up and running in 48 hours...another 24 hours...after the weekend...in 24 hours...well it is now 36 hours on and nothing. I am not impressed. So if you are waiting for something...dont believe a word about the time it will take.
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23-11-2015 12:12 PM
@bluesnappa As previously advised, please provide your Sure Signal serial number and we'll help you further.
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23-11-2015 01:09 PM
You have the reference number that I was told the tech team would be working on...see above post... but here is the serial number of the sure signal...43152123485
thanks
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24-11-2015 01:49 PM
If the number in question is the owner number on the account, you'll need to de-register your Sure Signal completely.
Re-register your Sure Signal with another number on your account as the owner and then add the number in question as a user.
If you're still experiencing the same issues, I've sent you a private message with details on how to get in touch.
For anyone else with the same issue, try the steps listed here and if you’re still affected, contact customer service.
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25-11-2015 04:51 PM
Christmas party time...pass the parcel...
...Only the ones with the parcel now still haven't done a thing...three weeks to date.
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26-11-2015 12:14 PM
Have you tried all the steps advised by Cailen?
If so and you’re still unable to connect, please advise what problem you're currently experiencing.
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26-11-2015 05:05 PM
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27-11-2015 04:04 PM
@bluesnappa As we need to take your details securely, please follow the link I've provided you by direct message on the 24/11/2015.
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27-11-2015 04:31 PM
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01-12-2015 05:32 PM
4 days on and still nowt.
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04-12-2015 07:28 PM - edited 04-12-2015 07:29 PM
HAWAY Vodafone pull your finger out...another week and still waiting...you really are shocking when it comes to customer care...be warned folks and tell your friends.
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