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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73736 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229860 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203316 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

sure signal not working

Can somebody remotely sort out my sure signal box please? Tried resetting but appears lots of people having problems. Serial 40120919853.

iantan by 2: Seeker
  • 8769 Views
  • 1 replies
  • 0 thanks

Urgent Help Needed with Sure Signal

Hello. The sure signal registered at our address has not been working all day. We rely on this sure signal to use our phones, so all of our phones are useless without the sure signal (3 of us have registered contracts at this address). I have reset t...

Sure Signal v2 down

Hi, sure signal just stopped working today around 12pm, been working for months and months, all lights are on, 2 white lights just flashing, waiting for a connection, youve obviously done something at your end, or your working on something and not te...

boe32 by 8: Helper
  • 10681 Views
  • 9 replies
  • 0 thanks

Sure Signal worked on first use only

SureSignal - newest one with plug socket on frontInstalled it yesterday. And seemed to work fine. Good reception on the whole downstairs and the last light lit up when calling on our mobiles.Today a different story.  Power and first two lights all so...

confusia by 2: Seeker
  • 9192 Views
  • 2 replies
  • 0 thanks

Resolved! how long after registering a new sim to use ss?

Hi just moved to a micro sim. Registered, and all working. But not with my sure signal. I recall having read that would happen. But how long will it take? Thanks

flagpole by 12: Established
  • 9796 Views
  • 2 replies
  • 0 thanks

Sure signal problem

I have a sure signal (this is my third one!).Got my new one yesterday set it up all ok full signal, get home tonight the red light is flashing with an orange world symbol . I am with talk talk dlink DSL-3780 router.Have tried a restart and the world ...

MJH77 by 2: Seeker
  • 9057 Views
  • 1 replies
  • 0 thanks

Suresignal 1 stopped working

Hello, Our Suresignal has not been working since yesterday morning.  Lights 1 2 and 4 are steady but neither phone is giving signal.  We have tried resetting the device. Please could you resync it?  S/No is 21229799313 Thanks  

mcgsys by 2: Seeker
  • 10193 Views
  • 4 replies
  • 0 thanks

Resolved! Resync

Hi tech team Could you resync Sure Signal v2 serial number 40112439316 for me? It's been out of action all day, even after resetting it. Many thanks Olaf

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