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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73736 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229860 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203316 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Signal off & on - losing connection...

Sometimes have signal and sometimes don't. Mainly don't have signal and when upstairs signal is lost.Power light always onInternet light always onService light always onUser light on sometimesTried resetting on bottom on bottom on sure signal box ver...

Version 3 VSS not working

Hi I have a SureSignal that was working and has now stopped, detaisl below. Version 3 VSS Lights (Power - flashing, Internet - off, InService - orange, In Use - orangeModel: 9361 Home Cell p3.0Serial No: 40123645109Ping 55msDownload Speed 1.94Upload ...

rjacks by 2: Seeker
  • 9466 Views
  • 1 replies
  • 0 thanks

De-register

Now have a new problem. I registered SureSignal against temporary mobile number before the porting in happened. When my number ported, Vodafone closed the account that had the temporary number on it. I have asked for the SureSignal to be deregistered...

acdeag by 4: Newbie
  • 8952 Views
  • 1 replies
  • 0 thanks

Resolved! Suresignal V2 down (Like everybody else's)

My sure signal has not been working all day nor can I get it to work. Tried unplugging it/resetting it/restarting the broadband router but no success. All I have is the red light constantly on and the two white lights both flashing.Nothing has change...

sure signal has stopped working

my sure signal box 2 has been flashing since i returned home at 2.30 this afternoon,ive tryed reseting it,stays the same.here is the results of the run test.please help cant even make a call.Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Mic...

New VSS v3 unable to connect

Hi I have just installed a new VSS v3 and unable to connect. Red light flashing and the light on left hand side is constant orange.  I have checked all particulars on similar threads, but cannot get it to work.  I think the key thing is the trace rou...

New v3 SS flashing connection light

Out the box and has been trying to 'connect' for a while now. Occasionally cycles through to show flashing orange remaining lights, but simple not connecting.

Sure signal lights flashing

HiBoth lights on my sure signal are flashing at the same time ?serial number is 40111111577Any help ?

wiredaka by 4: Newbie
  • 9304 Views
  • 1 replies
  • 0 thanks

Resolved! Resync

Hi tech team Could you resync Sure Signal serial number 40131564300 for me please? Many thanks Neil

Sure Signal 2 not working - System & phone lights flashing

Hi.  My SS version 2 is not working - power light on, phone and system lights flashing for many hours now. I have done a quick reset, a full reset, and rebooted my router.   On the rare occasions this has happened before, this has been sufficient to ...

Wattoh by 2: Seeker
  • 10272 Views
  • 6 replies
  • 0 thanks
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