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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73736 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229860 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203317 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Help - Sure Signal Solid Power Light Flashing Internet

Hi,I received my Sure Signal (3, I think) device a few weeks ago but have only had it working for 1 day. It worked on the first day that I plugged it in but since then, I get a solid power light but a flashing internet light. I've done a reset, check...

Mina by 1: Seeker
  • 9228 Views
  • 3 replies
  • 0 thanks

Phone won't stay connected to Sure Signal

Hi, A week or so ago I received a sure signal to counteract the patchy reception in my house. I have set it up and it appears to be connected to the network fine (the first 2 lights are solid white), very occasionally (like if I stand next to it) I c...

POBaker by 2: Seeker
  • 11067 Views
  • 7 replies
  • 0 thanks

Flashing red power light, stable orange internet light

Hello,My VSS has been working fine now for some time, until today - now the power light is flashing red and the internet light is stable orange. I have done a reset, and for a time the power light was constant red and the internet light flashing whit...

sue_joy by 4: Newbie
  • 11590 Views
  • 12 replies
  • 0 thanks

24/7 help too busy and sure signal not working

Already spent an hour and half trying to utilise vodafone 24/7 online chat. It simply says they are 'all busy'. My sure signal went off this afternoon after months of being fine, I have no signal on my phone where I live and I was in the middle of wo...

Another VSS1 1, 2 &4 light issue and no 3G and poor signal

I have searched through the existing topics and tried all the suggestions (reset etc) and still I have the problem which is lights 1, 2 and 4 are all on and solid with a weak signal to all three phones in the house ad no 3G on any of them (although t...

IanK by 2: Seeker
  • 9139 Views
  • 2 replies
  • 0 thanks

sure signal deregister

I am no longer with vodafone and cannot access my account to deregister the sure signal so I can pass it on to my partener can you assit please

Resolved! Can't add new user to Sure SIgnal

Hi - I have a sure signal box that I believe id already registered. None the less.. ive now registered to my current account. Ive gone on to add new users also, but it has only allowed me to add my partners mobile number. When going to add mine - is ...

phend by 2: Seeker
  • 12778 Views
  • 6 replies
  • 0 thanks

Please can someone help - SureSignal very really bad - AGAIN!

Hi After only a day or two it seems I am back to square one with my vodaphone sure signal (See post below) http://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Please-can-someone-help-SureSignal-very-bad/td-p/1736840 It did seem to improve for a few d...

julianBW by 2: Seeker
  • 8414 Views
  • 1 replies
  • 0 thanks
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