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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hello all Please help! I have had 2 ver 1 SS for about 3 years that have both operated perfectly - one is at one end of the house and one at the other (big old house with thick stone walls which is why i needed two). They are connected using etherne...
Hi, Please can you re-sync my unit serial number 40131568053. Also please can you confirm when it last connected to your servers? Thanks Matt Henwood
HelloMy sure signal has today stopped working after having it for nearly a year running alongside my BT HH3.I have tried several resets on both my VSS and my Router but I have still got Power - flashing, Internet - solid orange, In Service - off, In ...
Hi, My sure signal has stopped working again, I have tried re-setting by pressing button underneath. hope you can help. Thanks Paul http://www.speedtest.net/my-result/3017332081 [URL=http://www.pingtest.net][IMG]http://www.pingtest.net/result/874988...
Hi there My Sure Signal power light is on, both the white lights are flashing. I constantly get messages saying that the Sure Signal has moved, I go into the website, re-set the postcode information to confirm the location, only to get the same mess...
I have owned the SS3 for a couple of months now and initially it was working okay. For the past 4 days the internet light has been flashing continuously. I have been in touch with the second level technical team and they say that they can do nothing ...
Hi , Hope you can helpHad problems since the day I received it. Stops working all the time - need to reset it. Latest problem has red power constant and a slow flashing white internet, Kind Regardschime101
Hi there, My suresignal has stopped registering/connecting my phone again. I have tried resetting the box including factory resetting it but it does not help. All the LEDs are normal and the suresignal seems to be in service but still it does not r...
Hi, I have just received my new Iphone 5 after an upgrade this week which is working but when I try it on the sure signal it does not work. I havefollowed other posts and assigned the Sure signal over to a new owner and they deleted me and then re...
Complicated story but basically we have a suresignal box which is registered under a business account under my partners email but his ex-wifes (and ex business partners) name. We have moved and i need to change the address on the box for our numbers...
