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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73735 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229860 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203316 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Solid red bar light, not other lights are active

My sure signal was working fine, but now all i have is a solid red power light, with no other lights. I have looked at the troubleshooting guide, but this combination of lights doesnt exist. I have tried to reset the sure signal by holding the reset ...

BN41 No Bxxxxxxdy signal still

Wife and I both have iphones on Pay as you go.Since yesterday we have had no or poor and erratic signal.We cannot contact each other which is vital as we have a disabled child.I see that many othe people have this problem.We have been with VF for yea...

tcollett by 4: Newbie
  • 8676 Views
  • 1 replies
  • 0 thanks

Sure Signal Installation CD

Hello, Would anyone know if it is possible to purchase another Sure Signal Installation CD as mine has gone missing and I have a new phone and PC. Thank you Hawk

Please re sync my SS box

Please send a manual re sync to my SS box serial number 21230681096. I'm going to give it one more chance. Thanks Alan

VSS1 No signal for 2 months

I have made a few phone calls to get my box re-synced but this hasnt worked for me like it has done in the past when iv lost signal. I have also tonight re-connected the box tonight after de-registering the box and re-installing it to see if this wou...

Vodafone Sure Signal 1 stopped working

Hi,My sure signal 1 stopped working on Friday 25th October. I have lights 1 and 2 lit and it keeps cycling but light 4 never lights. I have two handsets registered to the sure signal ( one personal and one business) and neither have any signal. I've ...

Phone Upgrade

HiWithin the past few days I have upgraded my phone to an iphone 5s and since then I am unable to get a signal via the sure signal box, this still works fine on my other phone so I am presuming its because I have a new SIM card.I have power reset the...

jasond79 by 4: Newbie
  • 9848 Views
  • 5 replies
  • 0 thanks

Bt Home Hub 2 & infinity not compatible with Sure Signal 3! :(

Recently acquired the above to ressolve an ongoing NO handset signal within the house and in a converted loft room....you couldn't get any closer to outside! Quickly found out that the Sure Signal Box (SSB) interferred with the DNS and acquired a dif...

VSS1 + 3 lights but no 3G

I have a VSS1 attached to a BT HH3 that has been working perfectly. However over the past 48 hours it seems to no longer be able to connect to any 3G mobile device despite lights 1, 2 and 4 being lit as they should be (and have been for months). I ha...

NPSG by 2: Seeker
  • 9894 Views
  • 11 replies
  • 0 thanks

Signal

What is sure signal?

Assia by 4: Newbie
  • 9356 Views
  • 2 replies
  • 0 thanks
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