Topping Up Payg Broadband

[elektrobix]

Hi there, i was wondering if it's possible to link my PAYG broadband number to my main existing Vodafone contract account. So rather than having two separate accounts (one for my phone and the other for internet) i could use my log in and debit card details from my existing account to top up my dongle?

Or would the only way to do that be by having a contract broadband dongle instead of PAYG (which i don't want because i do most of my emailing and facebooking through my blackberry)?

[Retired-James]

Hi Elektrobix,

Hmmmm.... this is a very good question which will be useful for a lot of our eForum customers who i know are in the samer possition as yourself.

As it stands you are only able to have one online account if everything is either PAYG or Contract and not both.

Therefore at the moment you will only be able to set up two seperate accounts one for contract and then one for PAYG, whilst this isn't an ideal situation it is something that is beiong looked into to change in future release of our online account systems.

James
eForum Team

[LouBoniface]

Good evening

I'm wondering if this issue was ever resolved?

I'm a Pay Monthly customer, but have just bought a mobile wifi device from you too.  It would be great to be able to manage this through the same online account.  

Many thanks,

Louise

[Retired-Ian_]

Hi @LouBoniface 

So that we can look into this further, take a look here for how to get in touch.

We aim to reply to emails within 48 hours. If you need a quicker response, please visit our Contact Us page.

Thanks,

Ian