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Hi ping ,
Unfortunately i can not fully answer your question but I know that Since you travel around the country it all depends on that specific area so you will get different amounts of service and speed depending on your geographical location , Many areas of the country currently do not support services like 3G
Also , Just to let you know that these USB Modems do not work via satellite , they work on the same signals as your mobile phone , so whoever told you it was from a satellite is unfortunately wrong.
Also , I am not sure if this is of any help but the Vodafone coverage map can tell you the type of signal you may get and give you an idea as what to expect. The maps now also give you an idea of Signal inside.
I hope this helps
PICNIC
Unfortunately i can not fully answer your question but I know that Since you travel around the country it all depends on that specific area so you will get different amounts of service and speed depending on your geographical location , Many areas of the country currently do not support services like 3G
Also , Just to let you know that these USB Modems do not work via satellite , they work on the same signals as your mobile phone , so whoever told you it was from a satellite is unfortunately wrong.
Also , I am not sure if this is of any help but the Vodafone coverage map can tell you the type of signal you may get and give you an idea as what to expect. The maps now also give you an idea of Signal inside.
I hope this helps
PICNIC
Hi ping ,
Unfortunately i can not fully answer your question but I know that Since you travel around the country it all depends on that specific area so you will get different amounts of service and speed depending on your geographical location , Many areas of the country currently do not support services like 3G
Also , Just to let you know that these USB Modems do not work via satellite , they work on the same signals as your mobile phone , so whoever told you it was from a satellite is unfortunately wrong.
Also , I am not sure if this is of any help but the Vodafone coverage map can tell you the type of signal you may get and give you an idea as what to expect. The maps now also give you an idea of Signal inside.
I hope this helps
PICNIC
Thanks Picnic.
It does help insomuch as to confirm that the folks down at the Vodafone store were talking nonsense. And yes, I understand that coverage is patchy around the country, but I've never had a good service anywhere. I've got a blue light right now but it'll still hang up when I click-on anything, it's done so already. So far I've been paying a monthly fee, my end of the bargain, but have not received anything like what I was promised at point of sale. How can this be acceptable?
Hi ping ,
Unfortunately i can not fully answer your question but I know that Since you travel around the country it all depends on that specific area so you will get different amounts of service and speed depending on your geographical location , Many areas of the country currently do not support services like 3G
Also , Just to let you know that these USB Modems do not work via satellite , they work on the same signals as your mobile phone , so whoever told you it was from a satellite is unfortunately wrong.
Also , I am not sure if this is of any help but the Vodafone coverage map can tell you the type of signal you may get and give you an idea as what to expect. The maps now also give you an idea of Signal inside.
I hope this helps
PICNIC
Thanks Picnic.
Yes it did help insomuch as to confirm that the folks at the Vodafone store were talking nonsense. I do travel around the country but I have never had a good service anywhere. I've got a blue light on right now but it'll hang up when I click-on anything, it has done several times already. I'm paying a monthly fee, my end of the bargain, Vodafane have not provided me with the service they promised. How can this be acceptable?
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Hi ping
I'm sorry to hear that you are having problems here. I completely understand your frustration with this and completely agree that in somewhere like London you should be able to get coverage.
Could you please post the postcode of the area you are currently using it in? We can check the coverage on our more enhanced in house coverage maps.
I'm sure we can expliain/fix this for you so please let us know and we'll be more than happy to assist you further
Thanks
Wayne
eForum Team
I'm sorry to hear that you are having problems here. I completely understand your frustration with this and completely agree that in somewhere like London you should be able to get coverage.
Could you please post the postcode of the area you are currently using it in? We can check the coverage on our more enhanced in house coverage maps.
I'm sure we can expliain/fix this for you so please let us know and we'll be more than happy to assist you further
Thanks
Wayne
eForum Team
Hi ping,
We've confirmed that there are no local site issues in that area. The description of your problem, with the frequent hang-ups no matter where you are, leads me to think this particular modem is faulty, as that's definitely not normal.
We offer a free repair service on all our devices, and this is one such time where I'd recommend you take advantage. The process usually takes less than a week - and if you have Insurance on your account, you'll even be given a temporary replacement on the spot (subject to availability)
I can assure you, this is not the normal service you've been seeing, so there is quite likely to be something wrong here.
Jon
eForum Team
We've confirmed that there are no local site issues in that area. The description of your problem, with the frequent hang-ups no matter where you are, leads me to think this particular modem is faulty, as that's definitely not normal.
We offer a free repair service on all our devices, and this is one such time where I'd recommend you take advantage. The process usually takes less than a week - and if you have Insurance on your account, you'll even be given a temporary replacement on the spot (subject to availability)
I can assure you, this is not the normal service you've been seeing, so there is quite likely to be something wrong here.
Jon
eForum Team
Hi ping,
We've confirmed that there are no local site issues in that area. The description of your problem, with the frequent hang-ups no matter where you are, leads me to think this particular modem is faulty, as that's definitely not normal.
We offer a free repair service on all our devices, and this is one such time where I'd recommend you take advantage. The process usually takes less than a week - and if you have Insurance on your account, you'll even be given a temporary replacement on the spot (subject to availability)
I can assure you, this is not the normal service you've been seeing, so there is quite likely to be something wrong here.
Jon
eForum Team
Thank you Jon, I shall follow that up, and I do have insurance!
Hi ping,
We've confirmed that there are no local site issues in that area. The description of your problem, with the frequent hang-ups no matter where you are, leads me to think this particular modem is faulty, as that's definitely not normal.
We offer a free repair service on all our devices, and this is one such time where I'd recommend you take advantage. The process usually takes less than a week - and if you have Insurance on your account, you'll even be given a temporary replacement on the spot (subject to availability)
I can assure you, this is not the normal service you've been seeing, so there is quite likely to be something wrong here.
Jon
eForum Team
Oops. It's not quite as dynamic as you make it seem Jon. Vodafone customer 'care' call you at their convenience, I'm still waiting -and paying for bad service.
