Trading Standards.

[ping]

My mobile broadband is not very mobile and it’s barely even broadband. I’m paying for a service I’m simply not receiving.

For my business I travel around the country, hence the need for mobile broadband, and I’ve found coverage poor at best. Simple web pages can load but anything more data intensive will cause the modem to ‘unexpectedly hang up’ -except it’s not unexpected because it happens so frequently. I’ve never been able to stream anything or download software and the speed is often as slow as dial-up and less reliable. In the past I had been putting this trouble down my being in out-of-the-way places but now I’m in London and it’s exactly the same.

At point of sale I was told my U.S.B stick would provide me with fast reliable internet access beamed directly from a satellite, they didn’t say: ‘totally unreliable, often as slow as dial-up, basic web pages only, profoundly irritating’.

Could this be a trading standards issue? This service is unsatisfactory.

[Retired-PaulE]

Hi Ping,

I'm sorry Jon got his wires a little crossed with the temporary replacment, but it's great you're getting your dongle repaired.

A private proxy is not something we provide with regards to BroadBand, and we wouldn't be able to offer support for it if you were to use one.

Paul
eForum Team

[stock-market]

LBT technology by Nortel which will be available in mobiles and laptops from mid of 2010 will increase the speed of internet by 10 times

[ping]

Hi Ping,

I'm sorry Jon got his wires a little crossed with the temporary replacment, but it's great you're getting your dongle repaired.

A private proxy is not something we provide with regards to BroadBand, and we wouldn't be able to offer support for it if you were to use one.

Paul
eForum Team

Thank's Paul.
I'm hoping the repair will see an end to my infuriating broadband problems, it'll almost be worth my having to use Wetherspoon's wifi for a week while I wait for my USB modem to be returned! Almost...