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08-02-2013 07:15 PM - edited 08-02-2013 07:18 PM
Hi,
I was previosly a Vodafone customer (over a year ago) and had a Sure Signal Box. I now wish to gift this to my friend. I have tried de-registering the device online, but am unable to as my old login will not work.
I have the serial number of the box (21224334819) and wish to de-register it.
Thanks
09-02-2013 04:20 PM
Hi thomasuk,
Thanks for your post. We do need to access your account to deregister a Sure Signal and will need to pass some security checks. So we can do so I've sent you a PM. Please follow this and we'll be in touch.
You can find your PM inbox here. If you can't access this link, please ensure that the box next to "Turn on private messages" is ticked on this page, and let us know if you need any further assistance.
Thanks,
Phil