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30-11-2012 06:44 PM
I have a suresignal registered to a pay as you number which is no longer active and I can't remember the payg number it was registered to. It also supports my corporate blackberry which is why I still have it running
i have now joined Vodafone as a contract customer and want tons hand my suresignal to that. How can I deregister it from the old payg number?
01-12-2012 06:42 AM
Hi Sarcasticgordon,
Do you still have access to the web account you were using when you had the PATGO phone? If so, you can either add your new phone to its configuration there, or de-register the Sure Signal there and re-register it in a new account (which you now presumably have?).
HTH,
Peter
03-12-2012 06:31 PM
Hi Sarcasticgordon,
We can certainly assist you here so, to get the ball rolling, I’ve sent you a PM.
You can find your PM inbox here. If you can’t access this link, please ensure that the box next to “Turn on private messages” is ticked on this page, and let us know if you need any further assistance.
Follow the details in the PM and we’ll be in touch as soon as we can.
Thanks
Andrew