USB k3565 help!

[darrendpb]

I have USB K3565
PAUG £15 no time limit

I updated the software from the UK website, as it would hang sometimes. I overwrote the software on my K3565, to a different version, it detected the USB stick and undated. It would not connect at all!

So I went and downloaded the full version from the UK site, I installed this, the option on the set-up said contract or pre pay, I selected pre pay. It all installed all OK, it fires up and detects a 3G signal.

When I hit connect I get a ras error? what am I do do now, I have now spent hours and hours on this thing, tried reinstalling it, CClean and everything.

Is there some setting I have to manually change? APN or anything? is so how? is there a log file I can read and send someone or post here?

What can I do next? we really need this working.

Kind regards in advance,

Darren

[ronzze]

I have USB K3565
PAUG £15 no time limit

I updated the software from the UK website, as it would hang sometimes. I overwrote the software on my K3565, to a different version, it detected the USB stick and undated. It would not connect at all!

So I went and downloaded the full version from the UK site, I installed this, the option on the set-up said contract or pre pay, I selected pre pay. It all installed all OK, it fires up and detects a 3G signal.

When I hit connect I get a ras error? what am I do do now, I have now spent hours and hours on this thing, tried reinstalling it, CClean and everything.

Is there some setting I have to manually change? APN or anything? is so how? is there a log file I can read and send someone or post here?

What can I do next? we really need this working.

Kind regards in advance,

Darren

you need to get the old software back as the software version you have installed is most probably for the 3G paug with 1 Month time limmit

[ronzze]

I have the same problem we both need somebody with the old software so that we can re-install and everything will work again

[darrendpb]

I have updated the software on the USB stick, I chose the correct one ( not the 220) but when I explore the stick some of the files have the e220 on them? the stick is a 160. has something wrong been flashed on from your website?

Like I said I have even tried the full version 9.44, It had the wrong APN in as standard(even though I chose prepay) so I had to add a custom one, I added PP.Internet and saved it and and closed and a box pops up saying 3g available,

I click connect and it connects, I though yes its sorted..... when I disconnect it will not connect again!!!

To make it connect again I have to go into manage connection view, edit, then save it again and it connects!!!! ( I dont change nothing !!!)

Why do i have to keep doing this? when I manage connections, the custom one is showing all ok as default (in the drop down box)

Something is not right, this is on Vista.


I removed the lot and tried the one on the dongle, but when vodafone connect opens it freezes the computer (this is why I undated the software in the fist place) PC is new and fine, its just all these problems?

support Are they on here?????

I am running vista on a good machine, everything else is fine.
I will say again its a £15 dont expire tariff.

HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Please............

[ronzze]

you need to get the old software back as the software version you have installed is most probably for the 3G paug with 1 Month time limmit

go to www.vodacom.co.za/services/vodacom_broadband/downloads.jsp
and download file Application Software - VMC 9.3.6.zip
first uninstall of your computer vodafone mobile lite then re-install version 9.3.6 on your computer use the new dongle with this and it will work
hope this helps you

[Retired-Daz_V]

Hi guys,

I'm a little confused here - Darrendpb, did you say you flashed the modem and put different firmware on it? Where did you get this firmware from? If it's not an authorised firmware, you might have caused a problem here

Also, have you tried ronzze's suggestion? Did it work for you?

Let us know how you get on, and if there's anything else we can do to help!


Daz

eForum Team

[ronzze]

Darrendpb try my suggestion it worked for me i also was in your position no help from the vodafone shop because they only have the latest software and the £15 no time limit is only recognized by the old version when you download it it is the vodafone 9.3 lite program and you will be happy

[ronzze]

let me know how you get on when you try just reply on here and my e-mail will pick it up.Ron