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Ultra 6 notification light

Hatchj89
2: Seeker
2: Seeker
My ultra 6 notification light is not working, all settings are set to on. Please can you let me know how to fix it. It turns blue when charging.
8 REPLIES 8

BandOfBrothers
17: Community Champion
17: Community Champion

Hello @Hatchj89

 

 

This is a similar thread which may hold some useful information. 

 

Ultra-smart-6-notifications-light.

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

Hatchj89
2: Seeker
2: Seeker
Old thread. It doesn't really help

BandOfBrothers
17: Community Champion
17: Community Champion

Ok.

 

Perhaps then if the user manual is of no help then pop into your most local Vodafone Highstreet Store where the staff should be able to help. 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

63johnw
17: Community Champion
17: Community Champion
Hi, has it ever worked?

You could try a factory reset.

Hatchj89
2: Seeker
2: Seeker
Never worked, full factory reset and set up as new device and it seems to be working, can't change the colour on whatsapp but beggars can't be choosers

drey_p
16: Advanced member
16: Advanced member

As you've just reset your device, do keep an eye on how the notification light behaves.  You may find that installing or updating a particular app causes it to play up.  Removing that app may get the notification light working again. 

PWIAC

63johnw
17: Community Champion
17: Community Champion

With WhatsApp if you open the app and go to menu (top right), settings, notifications, scroll down to light and there should be the option to change it.

Andys70
1: Seeker

I had the exact same issue. The fix is..

 

When you boot the phone for the first time or after a factory reset do not enter your Google account when prompted - just click skip and proceed without a Google account until the phone is fully set up. Now log into Google with your account to recover your apps and settings and the notification light will work.