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11-08-2014 03:12 PM
Hi
I have purchased a vodafone mobile Wi-Fi R206 and wish to register it in order to top up. However, I appear to be unable to register this device as it insists it has to send a text message with the code on to a mobile phone. This device is not a mobile phone, and I do not have an unlocked phone, or a vodafone phone to put the sim into to get the code. It also states that the code will appear as a pop up on an iPhone, but I do not have an iPhone either, and the pop up does not appear on my lap top or kindle, then two devices I haven happily used the mobile Wi-Fi on until now when I need to top up!
My 30 days of use are up at 8pm tonight, so In urgently need to be able to register, grrr. Any ideas please?
12-08-2014 08:56 AM
Hi jhmeilton,
The activation message should come up on the Vodafone dashboard if you're using a laptop. If it's not come through automatically, call 03330 040191 or visit Live help to request activation.
If you'd rather email, take a look here for how to get in touch.
We aim to reply to emails within 48 hours.
Cheers,
Ben