Unwanted Calls

[unclebaz]

Hi There,

So in the last few weeks i have been bombarded with phone calls from 01709 918609 (which is a VF number). upto 3 calls a day are recived. So on saturday i went to my local VF branch and explained to the folks in there, they have put a note on the my account regarding this (so im not called again). And guess who has called me today? yep, youve got it... 01709918609 . Its bordering on harrasment. Ive spoke to the sales teams before and asked not to be contacted  unless your giving me something for nothing (which lets be honest, will never happen). So, my complaints dont seem to be worth listening to...

So, to escape this i would have to cancel my contract.... abit extreme isnt it.... but obvioulsy me complaints arnt being listened to... any other ideas?

cheers

Barrry

[unclebaz]

message sent

[Jenny]

@unclebaz - If you can let us know your email reference number from the automated reply (this will look like [#12345678]), we’ll make sure we’ve received it.

[hrym]

I assume you tried answering one of the calls and saying "no more please"?   That worked for me a few years back - not heard a peep since. :smileyhappy:

[METSRB]

I received many calls too from this number. Being suspicious, I said that I couldn't remember my pin or password and when I was asked my address I gave one that isn't registered to my vodafone account. The operator thanked me but was a tad perturbed when I told him I had made it up and I asked how that was acceptable. I was then asked 'to hold'. Is this some attempt at fraud??

[Jenny]

@METSRB - I’m sorry to hear what’s happened.

So we can look into this further, I’ve sent you a private message with instructions on how to get in touch.