Upgraded mobile -same number- doesn't work with SureSignal model1.

[musicrab]

Hi, as title. All other (Sure Signal box registered) numbers are ok - just the owner's that has stopped working.

As the owner I cannot deregister then register my number.  I have tried to move ownership (of the box) to another user (so they can deregister/register my number)  but I got a message "cannot change ownership at this time" message.

Any ideas please? Thanks.

[musicrab]

Hi, as title. All other (Sure Signal box registered) numbers are ok - just the owner's that has stopped working.

As the owner I cannot deregister then register my number.  I have tried to move ownership (of the box) to another user (so they can deregister/register my number)  but I got a message "cannot change ownership at this time" message.

Any ideas please? Thanks.

[Retired-Lee]

Hi musicrab,

I moved your post to the relevant thread so you needn't post again.

It's been logged to be worked and a member of the team will be with you as soon as they can.

I'm now going to close this thread so we can reply to your first post here

Thanks,

LeeH