Use As Modem -c350 - Wap Vs Web Enable?

[candtalan]

I am a newcomer to vodafone, and am using a motorola C350 with a vodafone payg (pay and talk?) sim which now has a few pounds credit on it. The phone is unlocked. The vodafone phone help has pointed me to manual setting up this phone for wap use, and I have done this, and can see web pages such as google on the phone.
However, I want to use the phone as a modem connected to a laptop. I think this is not wap use, but is web use, also I read that vodafone have to enable web use for my sim, I cannot do this myself.

I can also use t-mobile sim in this phone (originally a virgin mobile locked phone) with no problem as a web use modem, but the vodafone sim will not work as a modem.

Am I likely to be correct in understanding that the sim must be web enabled first please?

I have had a couple of calls to vodafone help but now I realise that only internet on the phone (wap I believe) has been discussed, not modem or web use.

any comments much appreciated

[Jenny]

Hi candtalan,

A warm welcome to the eForum! You’ve come to the right place to get this sorted!

It sounds like your account isn’t provisioned for the internet. Don’t worry though, we can get this done for you.

I’ve sent an email to your registered eForum email address so just reply to the email with the requested information and we’ll look into this for you.

As you’re using your phone to access the internet, have you seen all of the amazing things you can now do on Vodafone Live!? You can access Facebook and get all of the latest news and sports updates on your phone so you can always find out what’s going on! Take a look for more info!

All the best,

Jenny
eForum Team