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Video Calling from S6 Edge???

vicr76
5: Helper

Hi

 

Can anybody please confirm wether you got otion to make video calls from S6 Edge.

 

Thanks in advance.

Vicky R

72 REPLIES 72

DaveCD
Moderator (Retired)
Moderator (Retired)

@vicr76,

 

Apologies for the delay and I've now responded to your email.

 

If you have any further queries, please respond to the email.

 

DaveCD

Hi Dave

 

Thanks for grtting back but you didin't replied regarding this issue but that was for the promotional wireless charger and case. This issue is still not resolved.

 

Regards

Vicky R

Hi

 

Any update on this issue please.......

Vicky R

damongoodman
2: Seeker
2: Seeker

Hi i have the same issue let me know if you get a fix for this please as i have tryed live chat and they were no help and have waited for a call back from the tech team but never get a call .

Hi @vicr76

 

Please reply to the last email we sent you, so that we can look into the provisioning.

 

Thanks,

 

Hi @damongoodman

 

What exactly are you having problems with?

 

Thanks,

 

Wayne

Hi @Wayne

 

I haven't got any reply yet. The last reply I got was for a diffrent issue regarding wireless charger which is sorted now.

 

Can you you please able to send the email again so I can reply for that.

 

Regards

Vicky R

Amanda
Community Manager
Community Manager

Hi @vicr76

 

Thanks for getting back to us. 

 

Please just pop a reply back to my last email (dated 13 May), and we'll be back in touch. 

 

I've sent you another copy of it today. 

 

Hello @damongoodma

 

I've sent you a private message, follow the steps and we'll be in touch. 

 

Thanks, 

 

Amanda

Hi @Amanda

 

Sorry to say but do you really read replies before you email.  The email you resend you credited my account which I don't deserve (in a way) but what that credit has to do with my issue with video calling. I already emailed reply for that mail on 13/05 that its a diffrent isdue regarding the wireless charger. And that is sirted now. But about video calling. Can you pleade reply for that asap....

 

Regards 

Vicky R

Jenny
Moderator (Retired)
Moderator (Retired)

Hi @vicr76

 

I can see we’ve got your most recent email (ref: #10358349) and we’ll be in touch as soon as we can.

 

Thanks,

 

Jenny

Hi @Jenny

 

Can you please reply with a solution as its long time but never heard back any reply yet. If you check the forum lots of other members got this same problem and I spoke to Samsung they says the issue is from your side. And also checked few other hand sets with other providers and they all got this option.

 

Regards

Vicky R