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Vodafone Protect locked my phone

imgbijo
1: Seeker

I took out my sim and my phone is locked. I tried my pin and it is not working.

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @imgbijo

 

 

A similar thread > Reset-Vodafone-Protect-password.

 

The two avenues I'm aware of to try and resolve this are > 

 

  • Put your sim in another phone to try and request the pin. 
  • Hard Reset your phone which takes it back to the last firmware update. This process does typically wipe the phone of information such as contacts, pictures etc. A hard reset is performed by a series's of buttons presses so access to the settings menu isn't required. Google Hard Reset and the make of model of your phone. 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.