Vodafone Smart Ultra 6 - hold button

[pargaparadise]

Hi, I like my Smart Ultra 6 but I get really fed up when talking to people.  Usually in mid conversation my phone puts the call on hold and then I find it difficult to take the call off hold because my screen has gone dark.  I usually end up calling the person back.  I have now started to hold my phone away from my ear to avoid this happening.  Is there any way to stop the hold facility? 

[kids]

@pargaparadise I personally do not use Android but just in case it may help;

When iPhones had this problem a few years back the solution was to turn off the screen by quickly depressing the power button half way down once on a call which stopped the hold button being activated by it touching the face.

I don't know if with the Ultra 6 that is even possible but it may be worth looking at.

[pargaparadise]

Thank you. Will try that
🙂

[BandOfBrothers]

Hi @pargaparadise

I think this maybe a proximity sensor issue or maybe a case or screen shield if applicable may cause issues. 

A vodafone store can check this at in store or if necessary send it away to be checked. 

[pargaparadise]

Thank you. Its in a case but doesn't have a screen shield so will try that.

[BandOfBrothers]

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@pargaparadise wrote:
Thank you. Its in a case but doesn't have a screen shield so will try that.

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You're welcome.  

[pargaparadise]

🙂