WIFI Calling On Samsung s6 Edge

[Deepdale11]

Hi, 

I have received a text from Vodafone saying my WIFI calling is enabled but i dont have that feature on my Samsung s6 Edge, I have gone into settings, applications and phone but no WIFI calling?

I brought this direct from Vodafone if that makes any difference?

Is it not avaiable on the Edge?

Thanks

Chris 

[BandOfBrothers]

Hi

Yes according to http://www.vodafone.co.uk/explore/network/network-improvements/wi-fi-calling/index.htm it is and if your on an eligible tariff. 

However you may need to speak to Customer service on 191 or Live Chat to have the feature is definitely turned on.  

To provision yourself on the network try texting CALLING to 97888

[TimothyFuller]

I just purchased a new S6 Edge with Wifi calling. I activated wifi calling by text, but do not have the switch on available in settings. Managed to speak to Vodafone Tech support who said, that there is a software bug which Samsung are working on. Hopefully a fix will be issued soon but all very vague. 

Shocking that Vodafone are advertising Wifi calling, selling phones on that basis, then failing to deliver, and failing to communicate with their own first line support staff or customers  about the issue.