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Where's My Keyboard?

bolo
12: Established
12: Established

For the past hour we have been trying by phone, to top up our new payg US6 phone. We are given the options press 1 or press 2 but the keyboard has disappeared and we just can't get it back. I'm sure that there is a simple solution but I'm too simple to find it. Can anyone point the way please?

1 ACCEPTED SOLUTION

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @bolo

 

You could Try a soft reboot by turning the phone Off and On. 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

View solution in original position

10 REPLIES 10

63johnw
17: Community Champion
17: Community Champion
No harm in asking, if anyone knows they will gladly help.