Why won't vodafone let me turn off restricted access content control with my bankcards online? :@

[alexb1991]

I tried last week and this week with 2 different bankcards both registered to me at my address and it just says there sorry its there fault. Not one bit happy with vodafone can't go on any over 18 websites and im nearly 22!

[Nabs]

Hi alexb1991,

I don't think bank cards will work, I believe it needs to be a credit card.

If you don't have a credit card your best option would be to head to your local Vodafone store with some photo id (drivers license passport etc.) and they can remove it for you there.

Nabs

[alexb1991]

It was a credit card it said it was their fault nothing to do with my card

[Retired-Lee]

Hello alexb1991,

Thanks for your post.

We can help you to lift Content Control

I've sent you a PM which can be accessed here. If you could follow the instructions in the PM and send us your details one of the team will be with you as soon as they can.

Cheers,

LeeH