Windows 2008 Server problem

[kpkmp33]

Hi all

I installed Vodafone mobile Software to a windows 2008 server pc. Installation was ok , but vmbservice is stopping automatically so the software is unable to find it and crashes.

Any idea?

Thanks

[Jenny]

Hi kpkmp33,

I’m sorry to see the problems you’ve had with this.

Have you got everything sorted now?

If you’re still having problems, please let us know what error messages you’re seeing when this happens. Also, at what point does this stop at crash?

Thanks,

Jenny 

[monira_b]

well i had  similar problem , my sw is vmb lite 10.2.102.30707

the sw load nicely untill the the " starting service" appears then it waits for a while the the sw make a "rollback"

and uninstall itself again...

I found a log file withe following :

08:08:07.739   InitInstance: VMB Lite launcher (29875) started.
08:08:07.739   ParseCustomCommandLine: no OpCo parameter.
08:08:07.739   GetCurrentDevice: version.ini (30385) is loaded.
08:08:07.739   ConvertStringToVersion: version "9.3.0.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.2.3.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.3.3.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.3.4.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.2.5.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.2.3.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.3.6.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.3.7.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.3.3.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.3.6.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.4.2.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.4.4.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.4.3.0" is found.
08:08:07.739   ConvertStringToVersion: version "10.0.300.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.4.2.0" is found.
08:08:07.739   ConvertStringToVersion: version "10.1.104.0" is found.
08:08:07.739   ConvertStringToVersion: version "10.1.104.0" is found.
08:08:07.739   ConvertStringToVersion: version "10.2.100.0" is found.
08:08:07.739   ConvertStringToVersion: version "10.1.100.0" is found.
08:08:07.739   ConvertStringToVersion: version "10.3.0.0" is found.
08:08:07.739   ConvertStringToVersion: version "10.2.100.0" is found.
08:08:07.739   ConvertStringToVersion: version "10.2.100.0" is found.
08:08:07.739   ConvertStringToVersion: version "10.1.100.0" is found.
08:08:07.739   ConvertStringToVersion: version "10.3.0.0" is found.
08:08:07.739   ConvertStringToVersion: version "10.2.100.0" is found.
08:08:07.739   ConvertStringToVersion: version "10.2.100.0" is found.
08:08:07.739   ConvertStringToVersion: version "10.2.100.0" is found.
08:08:07.739   ConvertStringToVersion: version "10.2.100.0" is found.
08:08:07.739   ConvertStringToVersion: version "10.2.100.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.4.3.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.4.4.0" is found.
08:08:07.739   ConvertStringToVersion: version "10.0.300.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.2.3.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.2.3.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.4.3.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.4.3.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.4.4.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.3.3.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.3.3.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.3.3.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.3.4.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.3.4.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.3.7.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.4.4.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.4.4.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.4.4.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.4.4.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.4.4.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.4.7.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.4.7.0" is found.
08:08:07.739   ConvertStringToVersion: version "10.0.200.0" is found.
08:08:07.739   ConvertStringToVersion: version "10.0.200.0" is found.
08:08:07.739   ConvertStringToVersion: version "10.0.200.0" is found.
08:08:07.739   ConvertStringToVersion: version "10.0.200.0" is found.
08:08:07.739   ConvertStringToVersion: version "10.1.0.0" is found.
08:08:07.739   ConvertStringToVersion: version "10.1.0.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.3.7.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.4.2.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.3.4.0" is found.
08:08:07.739   ConvertStringToVersion: version "9.4.2.0" is found.
08:08:07.739   GetCurrentDevice: there are 60 known devices.
08:08:07.755   InitInstance: vendor is "Huawei".
08:08:07.755   InitInstance: device is "K3770".
08:08:07.755   InitInstance: minimal version is "10.2.100.0".
08:08:07.755   InitInstance: copying is not needed.
08:08:07.755   InitInstance: conversion is not needed.
08:08:07.755   GetRegistryValue: registry key "SOFTWARE\Vodafone\VMB" is not opened, error=2.
08:08:07.755   GetRegistryValue: registry key "SOFTWARE\Vodafone\VMC" is not opened, error=2.
08:08:07.755   InstallLiteVersion: installation is started ("setup.exe", "").
08:08:07.755   LaunchInstallAndStartApp: Current system is Windows XP or lower.
08:08:07.755   LaunchInstallAndStartApp: installation is started ("setup.exe []").
08:08:53.229   LaunchInstallAndStartApp: product has been installed ("setup.exe").
08:08:53.229   GetRegistryValue: registry key "SOFTWARE\Vodafone\VMC" is not opened, error=2.
08:08:53.229   GetSetupDirectoryAndRunInstalledVersion: no setup directory.
08:08:53.229   LaunchInstallAndStartApp: application has been launched ("mobilebroadband.exe").
08:08:53.229   StopInstance: VMB Lite launcher stopped.

I need to install the internet ASAP on this server to activate the windows  ... can you help

[Retired-Andy]

Hi monira_b,

I’d suggest checking that there’s no existing installation of Vodafone Mobile Broadband (VMB) on your Windows 2008 server PC.

If there is, fully uninstall it and then run the clean up tool which you can download here.

If there isn’t, just download and run the clean up tool.

Once you’ve done this, download and install the full version of VMB from here.

Let me know how you get on.

Cheers,

Andy

[manunascimento]

Hi,

I'm having a similar problem. 

I don't have previous versions of the program installed. I already executed the clean up tool indicated by you and I've installed the full version of the software. Everything goes smoothly till I try to open the Vodafone Mobile Broadband, it starts opening the program and then give me an error with the message "Service not found! Make sure that the service with the name VmbService is running...".

I tried to directly start the service on Windows Services but it never stays active and in the eventviewer logs I found this message:

Service cannot be started. System.Runtime.InteropServices.COMException (0x80040154): Retrieving the COM class factory for component with CLSID {BDFEE05B-4418-11DD-90ED-001C257CCFF1} failed due to the following error: 80040154.
at Vodafone.NtService.Core.MbnApiListener.Start()
at Vodafone.NtService.Core.DeviceManager.Initialize()
at Vodafone.NtService.Core.NtServiceCore.Initialize()
at Vodafone.NtService.Core.NtServiceCore.OnStart()
at Vodafone.NtService.NtService.OnStart(String[] args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Note: I'm using a 64 bit computer (Windows Server 2008).

Can you help me, please...

regards,

Manuel

[Retired-Kay]

Hi manunascimento, 

Please let us know what Mobile Broadband device you're using. 

Thanks, 

Kay