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all incoming calls showing as Unknown

FB65
3: Seeker
3: Seeker

in the last week, all my incoming calls are showing as Unknown even if they are in my contacts

4 REPLIES 4

BandOfBrothers
17: Community Champion
17: Community Champion

Have you tried the Resets ->

 

On the iPhone hold down the Sleep/Wake Button and Home button together until the Apple Logo shows. Then On seeing this Apple Logo release both buttons ,and the iPhone will reset , which has been known to clear most glitches.

 

Settings -> General-> Reset -> Reset Network Settings.

 

 

I see you have posted in https://forum.vodafone.co.uk/t5/Apple-iPhone-6S-and-6S-Plus/Everytime-i-get-a-call-its-unknown/td-p/... too. 

 

I hope this is resolved for you ASAP. 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

kids
Community Champion (Retired)
Community Champion (Retired)

@FB65 wrote:

in the last week, all my incoming calls are showing as Unknown even if they are in my contacts


Post 19 in this thread suggests that you contact customer service to try and resolve the problem.
http://forum.vodafone.co.uk/t5/Apple-iPhone-6S-and-6S-Plus/Unknown-Caller-displayed-for-every-incomi...

FB65
3: Seeker
3: Seeker
Surprisingly it seems to be working now. I did a hard reset it n phone this morning. Not sure if that was what it needed until I read the thread but it's working now thanks

BandOfBrothers
17: Community Champion
17: Community Champion

 


@FB65 wrote:
Surprisingly it seems to be working now. I did a hard reset it n phone this morning. Not sure if that was what it needed until I read the thread but it's working now thanks

 

Glad the suggestion helped. 

 

It does seem to have helped others too and unfortunately not all affected. 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.